Turkish Airlines, with an innovative fleet of more than 300 aircraft, provides passengers with the very best in comfort, convenience, and affordability.
Whether you’re looking for a weekend getaway, a luxurious business trip, or a whirlwind adventure, Turkish Airlines has something for everyone.
Check out our FAQ section and start planning your next journey. And yes, do leave your questions, we will soon update this page with needs.
How and when to online/ web check-in Turkish Airlines?
For a flying experience that’s out of this world, make sure you check in online or with our app at least 24 hours prior to your Turkish Airlines flight – and arrive at the airport three hours before takeoff.
That way, you can avoid any time losses due to additional measures at the airport – and still be ready to soar!
Check in to your flight online – available 24 hours before take-off, with the last chance to check-in a speedy 90 minutes before departure.
Check-in with ease and style on Turkish Airlines! Just enter your last name and PNR or ticket number, and click the big, blue ‘Next’ button. Fly smart!
Online check-in for Turkish Airlines
How strict are Turkish Airlines for baggage and dimension?
Yes, Turkish Airlines are strict with baggage limits and sometimes tricky.
The dimensions of checked bags on Turkish Airlines should not exceed 158 cm in total (height, width, and depth). The weight limit is 32 kg for Business Class and 23 kg for Economy Class passengers.
Note that specific routes may impose restrictions on the quantity of checked baggage rather than weight.
What do economy class passengers get on Turkish Airlines?
Entertainment: Turkish airline’s digital entertainment platform, Planet, is ready to take you on a journey – with content tailored to international and domestic flights. Spice up your journey and keep yourself entertained with its tailor-made selection!
Turkish Airlines seats and kids entertainment: Travel with Turkish Airlines in economy class and enjoy the adjustable headrests and recliner seats.
With seat pitch ranging from 30 to 33 inches, you can rest assured that you’ll get a comfortable journey. It has a great selection of free entertainment and fun hours for you and for your kids. You’ll never feel bored.
Are Turkish Airlines Flights Refundable?
Depends on the time.
If you can act fast and can cancel your reservation within 24 hours of booking and get your money back – no questions asked!
If your flight is less than one hour away, no cancellations or refunds can be made. However, if the flight time is less than 12 hours away, you can cancel and get a refund, with a slight penalty of TRY 450. The rest of the money, minus the ticketing service fee, will be refunded.
Refund and change request form
How good are Turkish Airlines for business class passengers?
Experience all the luxury benefits of Turkish Airlines business class, from priority check-in to lie-flat seats and spacious legroom, to the “flying chefs” and high-quality hot food.
And don’t forget the added comforts, like seat massagers, noise-canceling headphones, and complimentary Wi-Fi.
Turkish Airlines Destinations: How it makes more destinations?
Turkish Airlines has a vast network of flights to 122 countries and 266 destinations around the world, utilizing narrowbodies on routes of up to nearly eight hours.
The airline benefits from the large population and tourist attractions in Turkey and the convenient hub location in Istanbul. This makes it the airline with the most international destinations of any in the world.
Does Turkish Airlines Have In-flight WIFI?
Business class and premium miles members get free complimentary wifi. At the same time, economy class passengers have to buy one.
If you’re not a Miles&Smiles member, or you’ve already used up your free quota, don’t worry – you can still stay connected with our purchase options! For just $3, you can get 20MB of data, or get 500MB for only $25.
Are Turkish Airlines safe to travel with?
Traveling with Turkish Airlines is safe as it has only experienced a total of 19 incidents and accidents in nearly nine decades since its founding in 1933.
Turkish Airlines is known for its record-breaking flights even after the most extreme crisis in aviation history. It has set itself apart from its competitors with exceptional performance over the past year. Consequently, it has been awarded the Skytrax Best Airline in Europe for 2022.
Quick Links: Turkish Airline Baggage & Tracking | Turkish Airline Name Correction & Cancellation Policies | Turkish Airlines FAQ & Entertainment | Turkish Airlines Lounge Access | Turkish Airlines Pet Policy
Inquiries at Turkish Airline Offices: All Turkish Airline Offices
How is the food quality served by Turkish Airlines?
Alcohol: Passengers flying internationally with Turkish Airlines can enjoy complimentary wine, beer, and spirits on board.
Food: Economy Class dining includes hot sandwiches, fruit juice, and water, all made with fresh, seasonal ingredients, crafted to individual tastes.
Are Turkish Airlines Meals Halal?
Yes, Halal. Meals provided by Turkish Airlines abide by Islamic regulations, meaning you don’t need to request a Muslim meal
Type of food served on Turkish Airlines?
Turkish Airlines serves a variety of international and traditional Turkish cuisine on their flights. This can include options such as mezze platters, grilled meats, seafood, and vegetarian dishes.
Passengers can typically expect a selection of meals, snacks, and drinks. In-flight meals may include options such as grilled chicken, fish, pasta, and vegetarian dishes. Some flights may also offer a selection of Turkish specialties such as kebab and baklava.
The airline also offers a selection of beverages, including alcoholic and non-alcoholic options. The specific menu options may vary depending on the route and class of service.
Turkish Airlines Frequent Flyer Program – How to Earn and Spend Miles&Smiles?
Miles&Smiles is the way to go if you want to get rewarded for your travels! Score Miles through Turkish Airlines or other partner companies, credit card purchases, and program partner spend.
You earned Miles, now cash in and enjoy the rewards! Your Miles can be used to book an award ticket, upgrade your cabin class, shop at shopandmiles.com, add extra baggage, pay part of your ticket with Cash&Miles, pick your seat for your flight, and even pay taxes for an award ticket with Tax&Smiles.
FAQ Turkish Baggage Fees and Tickets
What is the baggage allowance for Turkish Airlines flights?
The baggage allowance for Turkish Airlines flights varies depending on the route and class of service. If you are an Economy class passenger you can carry up to one piece of carry-on baggage and one checked baggage.
Being a Business class passenger you can have up to two pieces of carry-on baggage and two checked baggage.
What is the policy for refunds and cancellations on Turkish Airlines flights?
The policy for refunds and cancellations on Turkish Airlines flights varies depending on the fare type and booking class. Contact the airline’s customer service for more information.
Quick Links
Turkish Airline Baggage & Tracking | About Turkish Airline Policies | Turkish Airlines FAQ & Entertainment | All Turkish Airline Offices
What is the policy for transporting musical instruments on Turkish Airlines flights?
Depending on the size of the instrument you can take the musical instrument as a carry-on or checked baggage. Contact the airline before the flight to confirm the details and make the necessary arrangements.
Can I change my flight reservation? -Yes, you can change your flight reservation by contacting Turkish Airlines customer service or through their website. Changes may incur a fee and fare difference.
How can I check-in for my Turkish Airlines flight? -You can check in for your Turkish Airlines flight online (link), at the airport self-service kiosk, or at the check-in counter. Online check-in opens 24 hours before departure and closes 90 minutes before departure.
Turkish Airlines Inflight Menu
How can I upgrade my seat on a Turkish Airline flight? You can upgrade your seat on a Turkish Airlines flight by contacting the airline’s customer service or by using miles from the Turkish Airlines’ frequent flyer program (link).
Are meals included in my Turkish Airline flights?
Most of your Turkish Airlines flights have onboard meals but depends on the route and class of service. Special meals can be requested in advance.
How can I track my Turkish Airlines flight? -You can track your Turkish Airlines flight on the airline’s website (link) or mobile app by entering the flight number or route.
Does Turkish Airlines offer Wi-Fi on flights? Turkish Airlines offers Wi-Fi on select flights, availability and pricing vary depending on the route and aircraft.