Details and steps for AirAsia Name correction and misspelled name changes. Documents needed, amendments that can be done to your ticket booking, and FAQ on name correction.
Types of Name Corrections and Changes Allowed
Minor name corrections: This can include correcting minor spelling mistakes, name order issues, or formatting errors.
Major name corrections: This can include completely changing the name on the booking due to legal name changes, marriage, or divorce.
Changes You Can Do and What’s Not
Q: I have misspelled my name on my AirAsia booking. Can I correct it?
A: Yes, you can correct the misspelled name on your AirAsia booking by following the airline’s name correction policy.
About Air Asia > Additional Fees and Other Service Charges.
Q: How can I correct my name on my AirAsia booking?
A: You can correct your name on your AirAsia booking by contacting the AirAsia customer service team or by managing your booking online through the airline’s website or mobile app.
Q: Is there a fee for correcting my name on my AirAsia booking?
A: Yes, AirAsia may charge a fee for correcting your name on your booking. The fee varies depending on the type of correction and the time of the correction request. While minor changes won’t attract any fee.
Q: What documents do I need to provide to correct my name on my AirAsia booking?
A: You may be required to provide a valid government-issued ID or passport to support your name correction request.
Q: Can I correct the name of another passenger on my AirAsia booking?
A: No, you cannot correct the name of another passenger on your AirAsia booking. Each passenger must correct their own name on their individual booking.
Q: How far in advance can I correct my name on my AirAsia booking?
A: You can correct your name on your AirAsia booking up to 2 hours before your flight departure time. However, it is recommended to correct your name as soon as possible to avoid any potential issues.
Q: What if I miss my flight due to a name correction issue?
A: AirAsia is not responsible for any missed flights due to name correction issues. It is your responsibility to ensure that the name on your booking matches your valid government-issued ID or passport.
Documents Needed for Name Correction?
The documents required for a name correction on an AirAsia booking may vary depending on the type of correction requested.
In short, mostly you need to provide a valid government-issued ID or passport to support your name correction request. The name on your booking must match the name on your ID or passport.
If you are correcting a minor error, such as a misspelling or a name order issue, you may only need to provide a copy of your valid ID or passport.
However, if you are correcting a major error, such as a completely different name, you may need to provide additional documentation, such as a legal document showing the name change.
Quick Links: AirAsia
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Online & Offline Process For Name Correction
- Visit the AirAsia website and navigate to the “Manage My Booking” section.
- Enter your booking number and last name to retrieve your booking details.
- Select the booking that you want to make the name correction.
- Follow the instructions to make the necessary name correction.
- If the name correction is not possible through the website, contact AirAsia customer service via phone or email to request assistance.
- USA AirAsia Customer Care: +14085820371, +1 844 727 4590
- Provide any required documentation, such as a valid government-issued ID or passport, to support your name correction request.
- Pay any associated fees, if applicable.
- Verify that the corrected name matches the name on your valid government-issued ID or passport.
Air Asia Flight Change
- You can change the time or date of your Air Asia booking, but you may have to pay a change fee and fare difference on top of what you have already paid.
- Changes are not allowed within 48 hours of the scheduled flight departure time.
- If you change your flight outside of that timeframe, you may have to pay a difference in fares if the new flight is in a higher fare class, or if a lower fare is available, the difference in fares will not be refunded.
- Changes on route(s) are not allowed.
- Step-by-step process on how to make changes to your booking
- Charges associated with flight change and all things related to additional fees o baggage, changes, and tickets.