AirAsia Frequent Flyer – Freedom Programme (Loyalty)
Scroll down for tiers and benefits if you already know the basics >>
Q: How you can earn points in AirAsia?
A: Earn AirAsia points from your regular purchases with a host of global partners from sectors like travel, lifestyle, and financial services. You can also accumulate points when you shop using an AirAsia co-brand credit card or fly on AirAsia.
Q: How to Calculate AirAsia Points Earned & Benefits of Membership?
A: Earn AirAsia Points based on your spending rather than the distance traveled. The more you put into your flight tickets, the more Points you’ll receive. The table below shows the amount of AirAsia points that can be earned based on AirAsia membership status and flight fare type.
AirAsia Frequent Flyer Programme Tiers
Q: What are the different tiers of AirAsia Freedom Flyer?
A: There are four tiers in the AirAsia Freedom Flyer program, namely Red, Gold, Platinum, and Black.
Q: What are the benefits of the Red tier?
A: The Red tier is the base tier of the AirAsia Freedom Flyer program, and members can enjoy benefits such as priority access to promotional offers, the ability to earn and redeem AirAsia BIG Points, and the option to purchase add-ons for flights.
Q: What are the benefits of the Gold tier?
A: In addition to the benefits of the Red tier, members in the Gold tier can enjoy benefits such as priority check-in and boarding, free seat selection, and priority baggage handling.
Q: What are the benefits of the Platinum tier?
A: In addition to the benefits of the Gold tier, members in the Platinum tier can enjoy benefits such as free flight changes, dedicated check-in counters, and access to premium lounges.
Q: What are the benefits of the Black tier?
A: The Black tier is the highest tier in the AirAsia Freedom Flyer program, and members can enjoy benefits such as priority boarding on all AirAsia flights, unlimited flight changes, and complimentary inflight meals.
Q: How do I qualify for each tier?
A: The qualification criteria for each tier are based on the number of AirAsia qualifying flown sectors earned within a 12-month period. To qualify for the Red you need 0- 13 qualifying flown sectors, For Gold – 14-23 Qualifying Flown Sectors, for Platinum – 24-49 Qualifying Flown Sectors, and for Black, you need 50 and above Qualifying Flown Sectors
Q: How do I earn AirAsia BIG Points?
A: AirAsia BIG Points can be earned by booking flights, purchasing add-ons, and using the services of AirAsia’s partners, such as hotels, car rentals, and credit cards.
Q: Can I upgrade my tier?
A: Yes, members can upgrade their tier by earning the required number of AirAsia BIG Points within a 12-month period.
Q: Do the benefits of each tier expire?
A: The benefits of each tier are valid for 12 months from the date of qualification. Members must re-qualify for their tier by earning the required number of AirAsia BIG Points within a 12-month period to continue enjoying the benefits of their tier.
Q: What is my reward status with AirAsia?
A: You can check your rewards at Airasia rewards
Q: AirAsia Points Vs Qualifying Flown Sectors
A: Earn AirAsia Points by purchasing with our Rewards Partners in the Financial Services, Travel, and Lifestyle categories, or by flying with AirAsia. Redeem your Points for Tickets and Non-Flight related Vouchers and Products.
Qualifying Flown Sectors (QFS) can only be earned when flying with AirAsia (apart from redeemed tickets with points). QFS count will reset to zero at the start of the new membership year and the total QFS earned dictates the membership status.
AirAsia Red Carpet for VIP Treatment
Travel in style with AirAsia’s Red Carpet service. Enjoy an exclusive VIP experience, with a speedier check-in process and priority boarding.
Relax in the lounge before taking off and get your bags first with priority baggage delivery upon arrival. Make your journey even more special with AirAsia Red Carpet privileges.
Refund Policy of Red Carpet: The Red Carpet service fee is not redeemable if you do not board the initial flight. In the event, the flight is canceled and you select the cash-back option.
You will be eligible for a complete reimbursement. In the case you could not board the original flight and opt for the succeeding flight, the Red Carpet fee paid shall be applied to the next flight.
Red Carpet fees (at the time of writing): It’s around 100RM/ $25 to $35 USD.
Inflight Entertainment & Wifi
Q: Does AirAsia Provide Inflight Entertainment
A: yes AirAsia provides Xcite Inflight Entertainment. And yes you have to purchase plans as tickets come at a budget price.
Price inflight entertainment Xcite costs MYR59 when you pre-book the plan.
Q: Does AirAsia Provide Inflight Wifi and is it Free?
A: Yes AirAsia Provides inflight wifi and it’s not free. You can purchases plans starting from 10MB to unlimited high-speed internet.
Q: What is the price of inflight Wifi?
A: It costs around $2 (9MYR / 170 INR) for Mini 10MB to Unlimited at $12 (48MYR/900 INR)
AirAsia Inflight Meals
Q: Does AirAsia provide Free Food for its Passengers?
A: No! AirAsia India customers can purchase meals for their flights at the time of booking ticket(s) on their website or mobile app – meals are not included in the ticket price. Pre-booking is available. Visit AirAsias Hot Meals.
Q: Do I have to pre-order my inflight meals?
A: Yes you have to pre-book your meals with AirAsia from a variety of vegan to spicy continental dishes. You will get a complimentary drink along with your pre-ordered meal.
Q: AirAsia Meals and Onboard Food Policy
AirAsia meals can vary, so it’s important to be aware of common allergens that may be present. Their meals may contain ingredients such as nuts, gluten, seafood, eggs, or dairy.
In-Flight products, services, advertised programs, and meals may be subject to availability. If you want to snack during your flight, AirAsia only offers packaged snacks such as chips, nuts, chocolate, canned drinks, and bottled water for purchase onboard. For those who are mindful of dietary restrictions, please take a few moments to consider all options and pre-order meal ranges.
Q: Pre Ordering Meals for International Flights with AirAsia
A: Experience delicious hot meals on your next AirAsia flight! Pre-book your hot meal in the My Bookings section at least 24 hours before departure time to ensure it will be ready for you when you board the plane. Enjoy the convenience and great-tasting flavors at 30,000 feet! And note the service or onboard serving is not for domestic flights and Thai AirAsia.