About Qantas Frequent Flyer and Q Points
Qantas Frequent Flyer is the loyalty program of Qantas Airways, Australia’s largest airline. It rewards members with Qantas Points for flying with Qantas or its partners, as well as for making purchases with program partners such as credit cards, hotels, and car rental companies.
As a member of the program, you can earn Qantas Points which can be redeemed for flights, upgrades, merchandise, and other rewards. The number of points earned depends on factors such as flight distance, fare class, and other criteria.
In addition to earning points, members of the program can also enjoy benefits such as priority check-in, lounge access, and bonus points for status levels. You can also transfer Qantas Points to other loyalty programs or use them to make purchases with program partners.
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How to Join Qantas Frequent Flyer and Earn Points?
To join the Qantas Frequent Flyer program, you can visit the Qantas website and click on the “Join for Free” button.
You will be asked to provide your personal details, such as your name and contact information, and create an account. There is no fee to join the program, and membership is open to anyone over the age of 12.
Once you have joined the program, you can start earning Qantas Points by flying with Qantas or its partners, using a Qantas credit card, or making purchases with program partners.
The number of points you earn depends on various factors such as the distance flown, fare class, and other criteria.
For example, if you fly with Qantas, you can earn Qantas Points based on the fare class and distance flown. You can also earn points by booking hotels or car rentals through Qantas’ partners.
Qantas also offers bonus points for members who reach certain status levels or fly a certain number of miles.
What are Qantas’ Status Tier Levels and Benefits?
The Qantas Frequent Flyer program has four tier levels:
- Bronze
- Silver
- Gold
- Platinum
Benefits and How to Reach Each tier level
Bronze – This is the entry-level tier, which you can reach as soon as you join the program. Benefits include access to reward seats, Qantas lounges (with a fee), and the ability to earn Qantas Points.
Silver – To reach Silver status, you need to earn 300 Status Credits (SC) (7000-lifetime silver)or fly 250 eligible flight segments. Benefits include priority check-in, additional baggage allowance, and lounge access for you and a guest.
Gold – To reach Gold status, you need to earn 700 SC (14000 Lifetime Gold)or fly 600 eligible flight segments. Benefits include priority boarding, higher baggage allowance, and access to the Qantas Club and partner lounges.
Platinum – To reach Platinum status, you need to earn 1,400 SC or fly 1,200 eligible flight segments. Benefits include access to First Class lounges, priority baggage handling, and complimentary upgrades on domestic flights.
To reach the next tier level, you need to earn the required number of Status Credits or eligible flight segments within a 12-month period
Will My Qantas Points Expire? How to Prevent?
Yes, Qantas Points can expire if your account has been inactive for a certain period of time. Currently, Qantas Points expire after 18 months of inactivity, which means you haven’t earned or redeemed any Qantas Points within the last 18 months.
To prevent your Qantas Points from expiring, you can take simple actions such as earning or redeeming points on flights, hotel stays, car rentals, or shopping with program partners. You can also transfer your Qantas Points to another eligible account or buy additional points if needed.
If you have a Qantas Points-earning credit card, you can set up automatic point transfers to your Qantas Frequent Flyer account to ensure that you continue to earn points regularly.
It’s important to keep an eye on your Qantas Points balance and expiration date to ensure that you don’t lose any hard-earned points.
How Can I Claim Missing Qantas Points?
If you think you’re missing Qantas Points for a flight or other eligible activity, you can claim those points by following these steps:
- Log in to your Qantas Frequent Flyer account on the Qantas website.
- Click on the “My Account” section and select “Claim missing points” from the drop-down menu.
- Fill out the claim form with your flight details, including your flight number, date of travel, booking reference, and any other required information.
- If you’re claiming points for a partner activity, such as a hotel stay or car rental, provide the relevant details, such as the name of the partner and your membership number.
- Submit the claim and wait for Qantas to process your request.
- Alternatively, you can also claim missing Qantas Points by calling the Qantas Frequent Flyer Service Centre or sending an email with your claim details.
It’s important to note that claims for missing Qantas Points should be made within 6 months of the activity in question.
Also, make sure that you’re claiming points for eligible activities and that you have allowed enough time for the points to be credited to your account (which can take up to a few weeks after the activity).
Gifting or Sharing Qantas Points
Yes, it is possible to gift or share Qantas Points with other members of the Qantas Frequent Flyer program, subject to certain rules and restrictions.
Gifting points: You can gift Qantas Points to another Qantas Frequent Flyer member in increments of 1,000 points, up to a maximum of 600,000 points per calendar year.
The cost of gifting points varies depending on the number of points you’re gifting and any promotions that may be running at the time.
Sharing points: You can also share your Qantas Points with another Qantas Frequent Flyer member who is part of your Family Pooling group.
Family Pooling allows you to combine the points earned by up to 8 family members into one account, making it easier to earn and redeem rewards.
You can share up to 600,000 points per calendar year within your Family Pooling group.
Benefits of Qantas Club & How Frequent Flyers Can Join
Lounge Access: Members have access to Qantas Club lounges, which offer a comfortable and quiet space to relax before a flight. Lounges provide complimentary food and drinks, Wi-Fi, and other amenities.
Priority Check-in and Boarding: Members receive priority check-in and boarding, which means they can skip the lines and board their flight earlier.
Additional Baggage Allowance: Members are entitled to additional baggage allowance, which means they can bring more luggage without paying extra fees.
Priority baggage handling: Members receive priority baggage handling, which means their bags are among the first to be delivered at the destination.
Complimentary Qantas Frequent Flyer membership: Members who are not already Qantas Frequent Flyer members will receive a complimentary membership.
Qantas Club Joining Fees
The fees for joining the Qantas Club depend on the type of membership and the duration of the membership. The following are the fees for a one-year membership:
First-Time Joining Fees in Qantas Club: $99
Individual membership: New AUD 600 and AUD 540 for Renewal
Partner membership Fees: Yearly $360
Corporate membership: AUD 1,250 (joining fee) + AUD 485 (annual fee) per member = varies depending on the number of members
More detailed membership fees and joining details at Qantas Club.
What is Points Club in Qantas and How to Unlock and Join?
To join the Qantas Points Club, you must be a Qantas Frequent Flyer member and have earned at least 150,000 Qantas Points in a membership year.
Once you have met this requirement, you will be automatically enrolled in the Qantas Points Club.
The Qantas Points Club has two tiers: Points Club and Points Club Plus. The benefits of each tier depends on the number of Qantas Points earned in a membership year.
Points Club Plus members receive additional benefits such as complimentary Qantas Club membership, priority boarding, and annual travel credit.
To maintain your membership in the Qantas Points Club, you must continue to earn a minimum of 150,000 Qantas Points per membership year.
If you do not meet this requirement, your membership in the Qantas Points Club will be downgraded to Qantas Frequent Flyer.