Details about Name correction fees, how to make name correction, list of documents needed, what kind of changes can be made to your booking, Steps to contact customer care and make the name correction.
Fees for Making Changes: Online name changes and fee changes to a booking made through the direct website are free, while there can be a fee of USD60 for urgent name changes and other booking changes for the ticket bought through a travel agent.
Types of Name Correction can be made at Cathay Pacific
- Correcting spelling mistakes: If there is a spelling mistake in the passenger’s name on the ticket, they can request a correction to be made.
- Correcting a typo: If there is a typographical error in the passenger’s name on the ticket, they can request a correction to be made.
- Correcting a title or prefix: If the passenger’s title or prefix (such as Mr., Mrs., Ms., etc.) is incorrect on the ticket, they can request a correction to be made.
- Adding a missing name: If the passenger’s name is incomplete or missing a part (such as a middle name or initial), they can request a correction.
Legal – Name Correction and Changes
Changing the last name due to marriage: If a passenger has recently married and needs to change their last name on the ticket, they can request a correction to be made and provide a copy of their marriage certificate.
Last name due to divorce: If a passenger has recently divorced and needs to revert to their maiden name or a previous name, they can request a correction to be made and provide a copy of their divorce decree or court order.
Changing the first name or middle name: If a passenger has legally changed their first name or middle name, they can request a correction to be made and provide a copy of the legal name change document.
Quick Links: Cathay Pacific Cancellation Policies & FAQ | Cathay Pacific Baggage Allowance | Cathay Pacific Name Correction Policies & FAQ | Cathay Pacific Frequent Flyer | Cathay Pacific Inflight Menu | Cathay Pacific Airways All Offices
How to Make Name Correction @Cathay Pacific
- Contact Cathay Pacific Airways: You can contact the airline’s customer service (1 (833) 933-2244) or your travel agent to request a name correction on your ticket. Be prepared to provide your booking details and the correct spelling of your name.
- Provide supporting documentation: Provide any necessary supporting documentation, such as a marriage certificate or court order, if the name correction is related to a legal name change, marriage, or divorce.
- Check fare rules and conditions: Check your ticket’s fare rules and conditions to determine if a name correction is allowed and if any fees apply.
- Pay any fees: Pay any applicable fees associated with the name correction.
- Receive confirmation: Receive confirmation of the correction from the airline or your travel agent, and check your updated ticket to ensure that your name is spelled correctly.
Documents Needed for Your Name Correction
- Passport or national ID card: You may need to provide a copy of your passport or national ID card to verify your identity and ensure that your name is spelled correctly.
- Supporting documentation: If the name correction is related to a legal name change, marriage, or divorce, you may need to provide supporting documentation such as a marriage certificate, divorce decree, or court order.
- Legal name change document: If you have legally changed your name, you may need to provide a copy of the legal name change document.
Recap as FAQ
Q: Can I correct the spelling of my name on the Cathay Pacific flight ticket?
A: Yes, you can request a name correction on your Cathay Pacific flight ticket if there’s a spelling mistake or if the name is not identical to the name on your passport.
Q: How can I correct my name on my Cathay Pacific flight ticket?
A: You can request a name correction by contacting the Cathay Pacific customer service center. You may be required to provide supporting documents such as a copy of your passport or ID.
Q: Is there a fee for correcting my name on my Cathay Pacific flight ticket?
A: It depends on the reason for the name correction. If it’s due to a spelling mistake, there may not be a fee. However, if it’s due to a name change or if the name on the ticket is significantly different from the name on the passport, there may be a fee.
Q: How long does it take for Cathay Pacific to process a name correction request?
A: It typically takes a few days for Cathay Pacific to process a name correction request. However, during peak travel periods or if additional documentation is required, it may take longer.
Q: What if I notice a name error on my Cathay Pacific flight ticket after I have already checked in?
A: You should contact Cathay Pacific customer service immediately. Depending on the situation, it may still be possible to correct the name error.
Q: Can I transfer my ticket to someone else if there’s a name error?
A: No, you cannot transfer your ticket to someone else if there’s a name error. You will need to request a name correction instead.