Ethiopian Airlines is the flag carrier of Ethiopia, based in the capital city of Addis Ababa. It was established in 1945 and has since become one of the largest and most successful airlines in Africa.
About Ethiopian Airlines
- Network Reach: Ethiopian Airlines operates one of the largest networks in Africa, serving over 120 destinations across five continents. This makes it a key player in the African aviation market and provides passengers with many options for travel within the continent and beyond.
- Hub Location: The airline is based in Addis Ababa, which is at the heart of the African continent and serves as a hub for air travel. This provides passengers with easy access to many destinations across Africa and beyond.
- Modern Fleet: Ethiopian Airlines operates one of the youngest and most modern fleets in Africa, with a mix of narrow-body and wide-body aircraft from leading manufacturers such as Boeing and Airbus.
- Social Responsibility: The airline has a long history of corporate social responsibility, and is actively involved in initiatives to promote economic growth and development in Ethiopia and the wider African continent.
Headquarters: Ethiopian Airlines, Airport Enterprise Building, Ground Floor, Addis Ababa, Ethiopia
Ethiopian Airlines Official Phone: +1 909 328 6127 / +1 352 436 1902 / +1 458 204 1425 (USA), +251 11 617 9900 (Official)
Ethiopian Airlines Website & Official Social Media Links
Official Website: Official Ethiopian Airlines Site
Facebook | Twitter | Instagram | Ethiopian Airlines App IOS App| Youtube
To Check-in Online and Updates on Current Flight Status
ICAO Code: ETH
Airline Code: 071
IATA Designator: ET
Ethiopian Airlines Web Check-in with Surname and Booking Number: Skip the queue and check online – Ethiopian Airlines Check-in
Ethiopian Airlines Flight Status (Search with Origin or Flight Number): 48 Hours Current Flight Status Search
Baggage Allowance, Frequent Flyer, Inflight Menu
For your checked-in baggage, cabin, handbag, lost & found, and damaged baggage, baggage limit, and additional fees-related queries: Visit Ethiopian Airlines Baggage Policy
All About Ethiopian Airlines – Frequent flyer and inflight meals, ShebaMiles, Status Miles, Tiers, Benefits, and Users FAQ: About Ethiopian Airlines, Ethiopian Airlines Policies – Seat Upgrades, Flight and Name Change -Cancellation and Refund charges>> Ethiopian Airlines Policies & FAQ
Baggage allowance @ Ethiopian Airlines, size, dimension & extra charges: baggage calculation| Details about Ethiopian Airlines fleet and seat map.
Ethiopian Airlines Fleet ( Boeing and Airbus):
- Airbus A350-900
- Boeing 767-300ER
- Boeing 777-200LRF
- Boeing 777-300ER
- Boeing 787-8
- Boeing 737-700
- Boeing 737-800W
- Bombardier Q400
- B737-MAX 8
Ethiopian Airlines App Features & Call Center Inquiries
How to Request a special meal:– Prebook Special Meals. How to Checkin, buy a ticket with Privilege Club via Ethiopian Airlines App
Get real-time Ethiopian Airlines flight status and updates at the app
Ethiopian Airlines All Offices
Angola - Luanda (City Office)
Phone: Front Line Staffs: Cto-(222)310328, Sales And Admin: (222)310615 Mr Paulo Branco, Ambrosio Pascoal
Hours:
Email: city ticket office: ladetcto@ethiopianairlines.com admin: ladadm@ethiopianairlines.com sales rep: ladsales1@ethiopianairlines.com
Fax:
Angola - Luanda (Office In Fvereiro Airport)
Phone: (244)914526675) (24492410192) / Mr Antonio Dasilva
Hours:
Email: antoniod@ethiopianairlines.com / mr antonio dasilva email / cargo: ladcargo@ethiopianairlines.com
Fax:
Arab Republic Of Egypt - Cairo (Cairo International Airport Office)
Phone: Passenger: (00 202)2265 4398 Cargo: (00 202) 22672910-24150959
Hours: 08:30-15:30 Saturday-thursday
Email: caiapt@ethiopianairlines.com
Fax: (00 202) 26214934
Arab Republic Of Egypt - Cairo (City Office)
Phone: (202) 2180 0935, 2180 0936, 2180 0937, 2180 0392, Toll-free: 080 0000 0411
Hours: 08:30-15:30 Saturday-thursday
Email: caires@ethiopianairlines.com
Fax: (00 2 02) 21800934
Argentina - Buenos Aires (Cargo Office )
Phone: +54 11 5480-0157
Hours:
Email: romina.alanis@crossracer.aero / ezecargo@ethiopianairlines.com
Fax: +54 11 4897 4042
Argentina - Buenos Aires (City Office)
Phone: +549 11 5426 7777
Hours:
Email: ladetcto@ethiopianairlines.com, ezell@ethiopianairlines.com baggage
Fax:
Argentina - Buenos Aires (Reservations & Ticketing Office)
Phone: 54 11 4326-0362 / 0364
Hours:
Email: ethiopian.argentina@aviareps.com
Fax:
Austria - Vienna (City Office)
Phone: +43 (01) 585 36 30 30 / +43 6642188728 (mobile) / +43 720229149
Hours: Mon – Fri, 09:00 – 17:00 Hrs (no Lunch Break) / Closed On Sat And Sun
Email: reservationset.austria@aviareps.com
Fax: +43 (01) 585 36 30-88
Bangladesh - Dhaka (GSA)
Phone: +88 02 59160681 / +88 02 59160682, +8801746786356, +8801714035422, +8801711144788,
Hours:
Email: shohag@rhythmgroupbd.com / dhakagsa@ethiopianairlines.com, palash@rhythmgroupbd.com, nazmul@rhythmgroupbd.com
Fax:
Belgium - Brussels (Brussels Airport Office)
Phone: +32 476 93 02 74
Hours: Daily, As From 3 Hours Prior To Departure Time Till Scheduled Departure Time
Email: bruapt@ethiopianairlines.com
Fax:
Belgium - Brussels (City Ticket Office)
Phone: +32(0)2/716 00 60, 078 25 92 42 Reservation:+32(0)2/716 00 60 Sales:+32(0)2/716 00 73
Hours: Mon-fri 09.00-17.15 / For Public 10.00-16.00
Email: et.be@kales.com, reservation: et.be@kales.com, sales: ilse.dehandschutter@kales.com
Fax:
Benin - Cotonou (General Sales Agent)
Phone: +229 6633 8585 /+229 6702 2183, +229 62 50 09 79 (call Center 24 Hours)
Hours: Monday-friday : 08:00-17:00 ; Saturday: 08:00-13:00;
Email: coocto@ethiopianairlines.com and afriwings@gmail.com jaiw@ethiopianairlines.com – gsa manager samrawitg@ethiopianairlines.com area manager
Fax: +22921 31 05 70
Benin - Cotonou (International Airport Cardinal Bernadin Gantin Of Benin)
Phone: (+229) 95 36 07 51
Hours: Monday-friday : 08:00-17:00 ; Saturday: 08:00-13:00;
Email: cooapt@ethiopianairlines.com
Fax: +22921 31 05 70
Botswana - Gaborone (City Ticket Office)
Phone: +2673111631, 002698003002524 (reservation)
Hours:
Email: ticket office gbe gbecto@ethiopianairlines.com sales manager gbe gbesm@ethiopianairlines.com area manager eliaskt@ethiopianairlines.com reservation office gbe gberes@ethiopianairlines.com
Fax:
Brazil - Sao Paulo (Cargo Office)
Phone: +55 (11) 3881 8735 / +55 (11) 7777 6107
Hours: 09:00- 18:00
Email: alyne.fukuda@haegroup.com
Fax:
Brazil - Sao Paulo (City Office)
Phone: City Admin Office: + 55 11 3411 1875 Area Manager: +55 11 99192 2337 Global Call Center Toll Free No: +55 113 181 3958 Reservation & Ticketing Office/refund Related Calls : +55 11 4063 5199
Hours: 09:00- 18:00
Email: reservation & ticketing office: vendas.sao@aviareps.com city admin office: saoet@ethiopianairlines.com
Fax:
Brazil - Sao Paulo (General Sales Agent )
Phone: 55 11 4063 5199
Hours: 09:00- 18:00
Email: vendas.sao@aviareps.com / mkaiser@aviareps.com
Fax:
Brazil - Sao Paulo (Guarulhos International Airport / Sao Paulo)
Phone: +55 11 2445 4157 / +55 11 7740 8156
Hours: 09:00- 18:00
Email: grupaxservices@ethiopianairlines.com / alecior@ethiopianairlines.com
Fax:
Burkina Faso - Ouagadougou (City Office)
Phone: 0022625301024/25, 0022625310550
Hours: Mon – Fri 08:00 -12:30 (morning), 15:00 To 18:00 (afternoon), Sat 08:00am – 12:30pm
Email: ouaapt@ethiopianairlines.com
Fax: 22625301886
Burkina Faso - Ouagadougou (GSA Office )
Phone: 226 5030 1652/1685
Hours: Mon – Sat 08:00 -19:30 / Sun 09:30 -13:30
Email: ouares@ethiopianairlines.com
Fax: 226 5030 1886
Burundi - Bujumbura (Bujumbura Airport Office)
Phone: 257-22229842
Hours: Mon – Fri Morning 08:00 – 12:00 / Afternoon 14:00 – 17:00 / Sat 08:00 – 12:00
Email: allbjmetairportstaff@ethiopianairlines.com
Fax:
Burundi - Bujumbura (City Office)
Phone: (257) 22226038, (257) 22226820
Hours: Mon – Fri Morning 08:00 – 12:00 / Afternoon 14:00 – 17:00 / Sat 08:00 – 12:00
Email: bjmres@ethiopianairlines.com / bjmcto@ethiopianairlines.com
Fax:
Cameroon - Douala & Yaounde (Douala - City Ticket Office/ Airport)
Phone: +237677117729 / +237677937929, +237 33433730 (airport)
Hours: Mon – Fri 08:30-12:30pm & 14:30-17:30 / Sat 08:30-12:30 Pm
Email: selamf@ethiopianairlines.com / brutayitg@ethiopianairlines.com, alldlaetairportstaff@ethiopianairlines.com
Fax: (237) 33 43 01 67
Cameroon - Douala & Yaounde (Yaounde - City Ticket Office)
Phone: +237 222209268 Or +237 222209304 Cell +237678780452
Hours: Mon To Fri From 08:30- 17:30 / Sat 08:30-12:30
Email: bezawitme@ethiopianairlines.com, allnsietairportstaff@ethiopianairlines.com (airport office)
Fax: (237) 33 43 01 67
Canada - Toronto (City Office)
Phone: Reservation Office: +1416 962 0005 Ext : 202/203 Toll Free Number: 1 800 445 2733
Hours: Mon – Fri: 09:00am To 05:00pm
Email: yyzres@ethiopianairlines.com / tingerta@ethiopianairlines.com
Fax: +1 416 962 0095
Canada - Toronto (GSA Cargo )
Phone: 905.629.4522
Hours: Mon/wed 09:00 A.m To 05:00 P.m Tue/thu/fri/sat/sun 07:00 A.m. To 3:00 P.m
Email: ops@airlineservices.com
Fax: 905.629.4651
Canada - Toronto (Pearson International Airport)
Phone: +1 905 405 0040/+1 416-996-3384/+1 416-996-5780 Toll-free No: 1 800 445 2733
Hours: Mon/Wed 09:00 A.m To 05:00 P.m Tue/Thu/Fri/sat/Sun 07:00 A.m. To 3:00 P.m
Email: yyzapt@ethiopianairlines.com
Fax: +1905 405 0005
Central African Republic - Bangui (GSA)
Phone: +236 75 41 42 04, +236 72 56 42 87, +236 72 20 30 30
Hours:
Email: mkumar@blueberry-travel.com, ksingh@blueberry-travel.com
Fax:
Chad - Ndjamena (City Office)
Phone: Reservation:+235 66 20 72 71, Reservation: +235 66 25 45 31, Sales:+235 66 89 62 26
Hours: Monday-Thursday 08 Am – 03:30 Pm, Friday – Saturday 08 Am -12:30 Pm
Email: reservation: ndjres@ethiopianairlines.com, sales area manager: gizachewm@ethiopianairlines.com
Fax:
Chad - Ndjamena (Hassan Djamous International Office)
Phone: +235 62 13 34 45 +235 66 99 0303
Hours: Every Day (08h00-16h00)
Email: lealembi@ethiopianairlines.com, ahmatm@ethiopianairlines.com
Fax:
China - Beijing (Beijing Capital International Airport Office)
Phone: +86 15011555744
Hours:
Email: etbjsapt@ethiopianairlines.com.cn
Fax:
China - Beijing (Beijing Cargo Office)
Phone: +86 010-53269318
Hours:
Email: etpek@megacap.com.cn
Fax:
China - Chengdu (Chengdu Cargo Office)
Phone: +86 028- 64402498/+86 18688396786
Hours:
Email: kim.dai@megacap.com.cn
Fax:
China - Chengdu (Chengdu Shuangliu International Airport Office)
Phone: +86 028-85207375/6, +86 17760523379
Hours:
Email: ctuapt@ethiopianairlines.com
Fax:
China - Shanghai (City Office)
Phone: +86 021-60509685
Hours:
Email: etshacto@ethiopianairlines.com.cn
Fax:
China - Guangzhou (City Office)
Phone: +86 020-87621101
Hours:
Email: etcancto@ethiopianairlines.com.cn
Fax:
China - Chengdu (City Office)
Phone: +86 028-85505765
Hours:
Email: etctucto@ethiopianairlines.com.cn
Fax:
China - Beijing (City Office)
Phone: +86 010-65050315
Hours:
Email: etbjscto@ethiopianairlines.com.cn
Fax:
China - Guangzhou (Guangzhou Baiyun International Airport)
Phone: +86 020-3654 6729 / +86 152 1881 8729
Hours:
Email: etcanapt@ethiopianairlines.com.cn
Fax:
China - Guangzhou (Guangzhou Cargo Office)
Phone: +86 020-36066253 / +86 020-36069230
Hours:
Email: etcan@sino-eth.com
Fax:
China - Shanghai (Shanghai Cargo Office)
Phone: +86 021- 68356536
Hours:
Email: etpvg@megacap.com.cn
Fax:
China - Shanghai (Shanghai Pudong International Airport Office)
Phone: +86 021-68339885 / +86 18117315785
Hours:
Email: etshaapt@ethiopianairlines.com.cn
Fax:
Comoros - Moroni (City Office )
Phone: 00 269 773 04 22/33 04 00 00
Hours:
Email: agence.matembezi@comorostelecom.km
Fax: 269 773 00 75
Comoros - Moroni (GSA Office)
Phone: +269 773 04 22 Mob: +269 333 04 00
Hours: 08:00-3.30 Mon-thursday, 08:00-12:00 Friday- Saturday, Sunday/public Holidays Closed
Email: matembezi.agencytravel@yahoo.com
Fax: 269 773 00 75
Cyprus - Larnaca (GSA)
Phone: 355.9088482
Hours:
Email: aorthodoxou@orthodoxou.com.cy / ecosta@orthodoxou.com.cy
Fax:
Dr Congo - Kinshasa (City Office)
Phone: 00243-0817006585 / 810884000 / 0817006588
Hours: Mon – Fri 08:30 – 16:30 Sat 08:30 – 12:30
Email: fihres@ethiopianairlines.com / fihcto@ethiopianairlines.com
Fax:
Dr Congo - Goma (City Office)
Phone: +243 973 487 778 /+243 997 384 447 /+243 896 770 220
Hours: Mon-sat 0830am-0600pm
Email: negusm@ethiopianairlines.com / gomsm@ethiopianairlines.com
Fax:
Dr Congo - Lubumbashi (General Sales Agent (GSA) )
Phone: +243 816 546 523
Hours: Mon- Fri 08:00- 17:00, And Sat 0800-12:30
Email: salman@jefferytravels.com
Fax: (243)1801751933
Dr Congo - Goma (Goma International Airport Office)
Phone: +243 973 487 778/+243 997 384 447/+243 896 770 220
Hours: As Per Flight Schedule-mon,wed,fri And Sat
Email: negusm@ethiopianairlines.com / gomsm@ethiopianairlines.com
Fax:
Dr Congo - Lubumbashi (Lubumbashi International Airport)
Phone: (243)812771780/ +243 818 780 779
Hours: Vary According To Flight Schedule
Email: fbmapt@ethiopianairlines.com
Fax: (243)1801751933
Dr Congo - Kinshasa (Ndjili International Airport Office)
Phone: 2.44E+11
Hours: Mon-sun 0830-1630
Email: fihapt@ethiopianairlines.com / fihpax@ethiopianairlines.com
Fax:
Ethiopia - Addis Ababa (Addis Ababa Bole International Airport Offices)
Phone: +251115178320/455, +251 11 5178306/+251-11-6650304 Baggage, 251-11- 5178455/955 Airport
Hours: 24-Jul
Email:
Fax:
Ethiopia - Addis Ababa (Addis Ababa Sales Office)
Phone: +251 11 637030
Hours: Monday To Friday 07:00 -17:00
Email:
Fax:
Ethiopia - Addis Ababa (Bole Ticket Office)
Phone: +251 11663 3162/63
Hours: 07:00- 19:00- Monday To Saturday / Sunday And Public Holidays 07:00- 17:00
Email:
Fax:
Ethiopia - Addis Ababa (Global Call Center)
Phone: +251 116 179 900 (6787 To Be Used Within Ethiopia)
Hours: 24/7 Throughout The Year
Email:
Fax:
Ethiopia - Addis Ababa (Hilton Ticket Office)
Phone: +251 115 511540
Hours: 07:00- 21:00- Monday To Saturday / Sunday And Public Holidays 07:00- 17:00
Email:
Fax:
Ethiopia - Addis Ababa (Main City Ticket Office)
Phone: +251 115 154036
Hours: 07:00- 19:30 Monday To Sunday Including Public Holidays
Email:
Fax:
Finland - Helsinki (General Sales Agent - Cargo Only)
Phone: +358 9 8700 350
Hours: Mon – Fri 09:00 – 17:00
Email: kenneth.andersson@kales.com
Fax: +358 9 8700 3515
Finland - Helsinki (GSA)
Phone: +358 44 774 5025
Hours: Mon – Fri: 09:00 – 17:00 / Closed On Sat And Sun
Email: myynti@matkantekijat.fi website: www.matkantekijat.fi
Fax:
France - Paris (Cdg Airport Office)
Phone: 082 582 6135 (24 Hours All Year Round), +33 1 48 16 04 08 / 09 Or +33 1 74 37 04 80 (luggage)
Hours:
Email: parapt@ethiopianairlines.com
Fax:
France - Paris (General Sales Agent )
Phone: 0825 826 135
Hours: Mon – Fri 09:00 – 17:30 (ticketing Desk) / Mon – Fri 09:00 – 18:00 (call Center)
Email: resa.ethiopianairlines@apg-ga.com
Fax: +33 153 771305
France - Marseille (General Sales Agent & Airport)
Phone: 0825 826 135
Hours: Mon – Fri 09:30 – 12:30 / 13:30 – 17:30
Email: resa.ethiopianairlines@apg-ga.com, parapt@ethiopianairlines.com(airport)
Fax:
France - Paris (General Sales Agent (cargo))
Phone: +33 1 7003 8052 / 53 / 54
Hours: Mon – Fri 09:00 – 17:30 (ticketing Desk) / Mon – Fri 09:00 – 18:00 (call Center)
Email: ethiopian.fr@atc-aviation.com
Fax: +33 1 7003 8050
France - Paris (Sales & Reservation)
Phone: 082 582 6135 (24 Hours All Year Round), +33 1 48 16 04 08 / 09 Or +33 1 74 37 04 80 (luggage)
Hours:
Email: shebamiles: shebamiles@ethiopianairlines.com, ethiopian.customercare@apg-ga.com
Fax:
Gabon - Libreville (City Office)
Phone: City Office: 00241 05931660, 0024101741315 Area Manager Cell: 00241 05322020
Hours: Mon – Fri 08:00-15:30, Sat 09:00- 11:30
Email: amareb@ethiopianairlines.com
Fax:
Gabon - Libreville (Leon Mba International Airport Office)
Phone: Airport Senior Agent:00241 05316666; Customer Service Officer
Hours: Mon – Fri 08:00-15:30, Sat 09:00- 11:30
Email: lbvagent@ethiopianairlines.com; fikirtey@ethiopianailrines.com; judeo@ethiopianairlines.com; amareb@ethiopianairlines.com
Fax:
Germany - Frankfurt (Cargo )
Phone: +49 69 69805347
Hours: Mon-fri 09:00am- 06:00pm
Email: ethiopian.de@atc-aviation.com
Fax: +49 69 698053 20
Germany - Frankfurt (City Office - GSA)
Phone: 0800 0006062 (call Center) – Reservation: +49 (0) 69-770 673 052 – Sales: +49 (0) 69 770 673 053
Hours: Mon-fri 09:00am- 06:00pm
Email: reservation: reservationset.germany@aviareps.com sales: saleset.germany@aviareps.com
Fax: +49 (0) 69 770 673 028
Germany - Frankfurt (Frankfurt Airport Office)
Phone: (+49 (0)6969769790)
Hours: Daily 06:00pm To 09:00pm
Email: fraapt@ethiopianairlines.com
Fax: +49-(0)69691945
Ghana - Accra (City Office)
Phone: +233 24 242 6303 / (233-302)664856/7/8
Hours: Mon – Fri Morning 08:00 – 12:00 / Afternoon 14:00 – 17:00 Sat 09:00 – 13:00
Email: acccto@ethiopianairlines.com
Fax: (233-302) 673968
Ghana - Accra (Kotoka International Airport Office)
Phone: +233 24 242 6303 / (233 302) 775168/778993
Hours: Mon – Fri 08:00-12:00
Email: accapt@ethiopianairlines.com
Fax: (233-302) 673968
Guinea - Conakry (GSA)
Phone: +224 631 27 00 10 +224 664 26 05 54 +224 622 25 50 30 +224 662 09 39 03
Hours: Mon – Fri 08:30 – 17:00 Sat 09:00 – 14:00
Email: bahibrahimahassane@yahoo.fr guineevoyages@yahoo.fr info@guinee-voyages.com
Fax: (00224) 30 478063 / (00224) 30012611
India - New Delhi (GSA)
Phone: (011) 23312304 / 23320845, 9811139111, 991006109, 9886428326 (strategic Alliances & Corporate Affairs)
Hours:
Email: kirubels@ethiopianairlines.com, etsales.del@sticgroup.com / etreservation.del@sticgroup.com, anju.wariah@sticgroup.com
Fax: (011) 23329235
India - Kolkata (GSA)
Phone: +91-33-22890440, 22890441, 22890442, 8981064879
Hours:
Email: kolkata@sticgroup.com, biplap.chatterjee@sticgroup.com
Fax:
India - Jalandhar (GSA)
Phone: (0181) 2232056/58, 9815024589
Hours:
Email: jallandhar@sticgroup.com, amit.sharma@sticgroup.com
Fax: (0181) 2230961
India - Gurgaon (GSA)
Phone: 0124 4595300
Hours:
Email: info@sticgroup.com, kerala@sticgroup.com sales: 9886866574
Fax: 0124 4114196
India - Chennai (GSA)
Phone: (044) 24330211/24351829 24330659/24330098, 9677762212
Hours:
Email: chennai@sticgroup.com
Fax:
India - Bangalore (GSA)
Phone: 9880011622, 9945013495, (080) 43587900/ 22202408/22256194/22269182/41235446
Hours:
Email: etreservation.blr@sticgroup.com
Fax: (080) 22202409
India - Pune (GSA )
Phone: (020) 41227999/ 26056451/ 26131647 Accounts: 41210069, 9325066588/ 7620099991 Karan: 9860401352
Hours:
Email: kajal@leonardtravels.com / karan.l.bhojwani@gmail.com
Fax: (020) 26130782
India - Hyderabad (GSA )
Phone: (040) 66618755 / 23231451 / 23210131
Hours:
Email: hyderabad@sticgroup.com
Fax: (040) 66612966
India - Ahmedabad (GSA )
Phone: (079) 26403525, 30013430/32 26404557, 07820003525 (sales), 09920213661
Hours:
Email: reservations@benzyethiopian.com & accounts.amd@benzyethiopian.com, sales@benzyethiopian.com, shobha@akbartravels.in
Fax:
India - Ahmedabad (GSA Cargo)
Phone: +91 79 65244080(d), +91 88660 44090/88660 24408/88660 44081, +91 79 6524 4081(d), +91 9898060627, +91 96625 39187
Hours:
Email: panchal@in.sharafcargo.com, bhatia@in.sharafcargo.com, yogiraj.barot@in.sharafcargo.com
Fax:
India - New Delhi (Indira Gandhi Delhi Airport Office)
Phone: 49638656 /657 /658, 25653739/40 (cargo)
Hours:
Email: delapt@ethiopianairlines.com, delcgo@ethiopianairlines.com
Fax:
India - Mumbai (Mumbai Airport Office)
Phone: 66859410 / 66859411/ 28366700 Ext 3514
Hours:
Email: narendrak@ethiopianairlines.com
Fax: 66859412
India - Mumbai (Mumbai Cargo Office Ethiopian Airlines)
Phone: 26828415 / 26828416
Hours:
Email: bomcgo@ethiopianairlines.com
Fax: 66859412
India - Mumbai (Ticket Office)
Phone: 68460904, 0008000401687 (24/7 Available For Reservation), +91 22 68460904 (ticket Office)
Hours:
Email: bomres@ethiopianairlines.com,
Fax:
Indonesia - Jakarta (GSA)
Phone: +(62-21) 5212152
Hours: Mon – Fri: 08:30- 17:00
Email: info@ethiopianairlines.id
Fax: +(62-21) 5212148
Ireland - Dublin (City Ticket Office)
Phone: +353 768888303 (24 hours call center) reservation, shebamiles traffic and sales manager: dagmawid@ethiopianairlines.com
Hours:
Email:
Fax:
Italy - Milan (City Ticket Office:)
Phone: + 39 0648771370 (sales And Reservations)
Hours: Mon- Fri 09.00am To 05.00pm
Email: ethiopianmil@distal.it, shebamiles@ethiopianairlines.com, ethiopiancustomercare@distal.it
Fax:
Italy - Rome (City Ticket Office: GSA)
Phone: + 39 0648771370 (sales And Reservations), +251 116 179 900 (call Center)
Hours: Mon- Fri 09.00am To 05.00pm
Email: sales and reservations: ethiopianrom@distal.it shebamiles: shebamiles@ethiopianairlines.com customer relations: ethiopiancustomercare@distal.it
Fax:
Italy - Milan (General Sales Agent - Cargo)
Phone: 58581212 / (+39)800194986 – Toll Free
Hours: 9:00-13:00 13:00-17:00
Email: et.cargo@airconsult.it airport office: mxp.cgo@airconsult.it
Fax: 58581187
Italy - Rome (GSA Cargo Sales And Reservation)
Phone: +39 6 65954123, 0665634956 ( Baggage), +39 06 6595 46441 (ticket Counter), +39 366 9262760 Whatsapp Check In Terminal: Departure Hall Terminal 3 Arrival: Arrival Hall Terminal 3
Hours: 9.00-13.00 14,00-18.00
Email: airport: et.cgo@airconsult.it airport office: 54242538 toll free : (+39) 800194986
Fax: 54242534
Italy - Rome (Leonardo Da Vinci Fiumicino Airport Office)
Phone: +39 6 65954123, 0665634956 ( Baggage), +39 06 6595 46441 (ticket Counter), +39 366 9262760 Whatsapp Check In Terminal: Departure Hall Terminal 3 Arrival: Arrival Hall Terminal 3
Hours: 09:00a.m-10:00p.m
Email: romapt@ethiopianairlines.com, fco@edograf.com
Fax:
Italy - Milan (Malpensa Airport Office)
Phone: +39 274866661 Delayed Luggage, +39 02 58581285
Hours: 24 Hours / Mon-fri: Morning: 09.00-13.00 Afternoon: 13.30 – 17.00
Email: mxpapt@ethiopianairlines.com
Fax:
Ivory Coast - Abidjan (City Office & Cargo)
Phone: (00225) 05061583, 66 00 44 42/ 78 43 24 99 (cargo), (00225) 20 21 93 32 / 20 21 94 30
Hours: Mon-fri 08:00-16:00 / Sat 09:00-12:00
Email: abjres1@ethiopianairlines.com, sales.abj@talcargo.com / sylvain@africanskycargo.com
Fax: (0025) 20219025
Ivory Coast - Abidjan (Felix-houphouet-boigny International Airport)
Phone: 00225 75 18 25 92 / 05 06 32 94
Hours: Monday ,wednesday ,friday ,saturday & Sunday :08:00 – 16:00 / Tuesday &thursday : 09:00 – 15:00
Email: abjapt@ethiopianairlines.com
Fax: (0025) 20219025
Japan - Tokyo (GSA )
Phone: +81-50-3388-2937, 006633813414 (reservation)
Hours: Mon-fri 9:30 To 11:30
Email: et-reservation@wai.co.jp
Fax: 81 3 6234 0287
Jordan - Amman (GSA)
Phone: -11339244
Hours:
Email: sales@alpha-intern.com
Fax: -5666146
Kenya - Nairobi (General Sales Agent (cargo))
Phone: +254 20 827480 Cell: +254 732900760
Hours: Mon – Fri 08:30- 17:00 / Sat 09:00 – 13:00
Email: etoperations@ethiopiancargo-kenya.com
Fax: +254 20822709
Kenya - Nairobi (Jomo Kenyatta International Nairobi Airport Office)
Phone: +254110922345 / +254 722 518 532 Airport Manager Mobile
Hours: Mon – Fri 08:30- 17:00 / Sat 09:00 – 13:00
Email: nboapt@ethiopianairlines.com
Fax: (+254 20) 221 9007
Kenya - Mombasa (Mombasa City Office)
Phone: (reservations) +254 41 2319977/79
Hours: Mon – Fri 08:30- 17:00 / Sat 09:00 – 13:00
Email: mbare@ethiopianairlines.com / mbacto@ethiopianairlines.com
Fax:
Kenya - Mombasa (Mombasa Moi International Airport Office)
Phone: (landline) +254 41 2011199
Hours: Mon – Fri 08:30- 17:00 / Sat 09:00 – 13:00
Email: mbaapt@ethiopianairlines.com
Fax:
Kenya - Nairobi (Nairobi City Office)
Phone: + 254 202296000 / +254723786649 / +254701223493/+254701223970, +254 20 3892349 (reservation)
Hours: Mon – Fri 08:30- 17:00 / Sat 09:00 – 13:00
Email: nbores@ethiopianairlines.com nbocto@ethiopianairlines.com
Fax: +254 02 2219007
Kingdom Of Bahrain - Manama (City Office)
Phone: (973) 17208504
Hours: Sun – Thu 08:00 – 13:00 & 14.00 – 18:00 / Sat- 08:00- 14.00
Email: bahgsa2@ethiopianairlines.com
Fax: (973) 17210175
Kingdom Of Bahrain - Manama (GSA )
Phone: (973) 17 223315
Hours: Sun – Thu 08:00 – 13:00 & 14.00 – 18:00 / Sat- 08:00- 14.00
Email: leisure@bahraintravel.com.bh
Fax: (973) 17210175
Lebanon - Beirut (City Office)
Phone: -249445.5714
Hours: Mon – Fri 08:00- 16:00 / Sat 0800 – 1300
Email: beyres@ethiopianairlines.com, amanuely@ethiopianairlines.com
Fax: -1751884
Lebanon - Beirut (Rafic Hariri International Airport Office)
Phone: +961 162 9814
Hours: 2200 – 0600(mon – Sun)
Email: emebetd@ethiopianairlines.com
Fax: -1751884
Madagascar - Nosy Be (City Office)
Phone: +261 34 92 494 58/66 (reservations)
Hours: Mon – Fri 08:00- 17:00 / Sat 08:00 – 12:00
Email: nossales@ethiopianairlines.com
Fax:
Madagascar - Antananarivo (GSA)
Phone: Reservations +261340763791 / +261340763167 Fix Line: +261202230734
Hours: Mon – Fri 08:00- 17:00 / Sat 08:00 – 12:00
Email: reservation – tnrsales@ethiopianairlines.com; supervisors- kamalk@ethiopianairlines.com / ravim@ethiopianairlines.com
Fax:
Madagascar - Antananarivo (Ivato International Airport Office)
Phone: +261 34 07 637 98/92/06/ +261 22 459 61
Hours: Mon – Fri 08:00- 17:00 / Sat 08:00 – 12:00
Email: tnrapt@ethiopianairlines.com, supervisor: ravim@ethiopianairlines.com
Fax:
Madagascar - Nosy Be (Nosy Be-fascene Airport Office)
Phone: +261 34 92 494 64
Hours: Mon – Fri 08:00- 17:00 / Sat 08:00 – 12:00
Email: agent on duty: nosapt1@ethiopianairlines.com supervisor: salestnr2@ethiopianairlines.com traffic & sales: tamratn@ethiopianairlines.com
Fax:
Malawi - Blantyre (Chileka International Airport Office)
Phone: +265 1 692011 / +265 1 692022
Hours: Mon – Sun: 08:00 Am – 05:00 Pm
Email: blzapt@ethiopianairlines.com
Fax:
Malawi - Lilongwe (City Office)
Phone: +265 1 772031/1771308/1771002/1776003, +265 999942734
Hours: Mon – Friday: 07:30 Am – 04:30 Pm Pm
Email: llwcto@ethiopian airlines.com
Fax:
Malawi - Lilongwe (Kamusu International Airport Office)
Phone: +265 1 700782
Hours: Mon – Sun: 07:30am – 04:30pm.
Email: llwapt@ethiopianairlines.com
Fax:
Malawi - Blantyre (Town Office - Chibisa House)
Phone: +265992692011 And 2012
Hours:
Email: blzcto@ethiopianairlines.com
Fax:
Malaysia - Kuala Lumpur (General Sales Agent (GSA) )
Phone: (+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060, 60392121819 (reservation)
Hours: Mon- Fri : 09:00 – 18:00 / Closed On Sat/sun/public Holiday
Email: etkul@ethiopianairlines.com.my
Fax: (+603) 2141 0429
Mali - Bamako (City Office)
Phone: +22320226036, (00223) 20 22 20 88 Free Cell: +22366765630
Hours: Monday To Thursday 8:00 To 4:30 P.m. Friday 08:00 To 12: 30 And 3:00 P.m. To 4:30 P.m. Saturday 9: 00 To 1:00 P.m.
Email: digafiem@ethiopianairlines.com / bkores@ethiopianairlines.com
Fax:
Mali - Bamako (Keita International Airport Office)
Phone: +22320226036, (00223) 20 22 20 88 Free Cell: +22366765630
Hours: Mon – Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning: 08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00
Email: bkoapt@ethiopianairlines.com
Fax:
Mozambique - Maputo (Airport Office)
Phone: +258 21467805/+258848672917
Hours: 08:00-17:00
Email: mpmapt@ethiopianairlines.com
Fax:
Mozambique - Maputo (General Sales Agent )
Phone: Cell: +258823144211/+258875072366, Whatsapp: +258845072366 Landline: +258 21487514/21487517
Hours: Mon-fri 08:00-17:00, Saturday: 09:00-12:00, Sunday/public Holidays- Closed
Email: etgsampm@ethiopianairlines.com, recepcao.ltours@gmail.com
Fax:
Namibia - Windhoek (City Office)
Phone: +264 61256601 (office), +264812671553 Help Desk +264818619838 ( Area Manager Afework Yibrah) +264818007818 ( Airport Manager Altaf Shaikh) +264812671553 (sales Manager Jitendra Mandani)
Hours: Mon To Fri ( 8 Am To 17 Pm ), Sat ( 9 Am To 13 Pm )24*7
Email: salesmanager@ethiopianairlines.com (sales manager )
Fax:
Nepal - Kathmandu (GSA)
Phone: 00977 9851020294, +977 98681431 (tickets), 00977 9841163470(sales)
Hours:
Email: suman@explorehimalaya.com, et@explorehimalaya.com / etktm@explorehimalaya.com
Fax: 00977 1 4412888
Netherlands - Amsterdam (General Sales Agent )
Phone: + 31 20 406 81 44
Hours:
Email: airlines.nl@kales.com
Fax: +31 20 405 46 49
Niger - Niamey (City Office)
Phone: +227 20727272 / +227 20727373, +(227) 91856720
Hours:
Email: aliom@ethiopianairlines.com, nimapt@ethiopianairlines.com, maheshc@ethiopianairlines.com, nimcto@ethiopianairlines.com, ssoni@satguruun.com (gssa), gezahegnb@ethiopianairlines.com
Fax:
Nigeria - Lagos (City Office)
Phone: 014611869/014611029/014610570
Hours: Mon-fri: 08:30-17:00 Sat/public Holidays: 08:30-13:00
Email: lossm@ethiopianairlines.com or lossup@ethiopianairlines.com
Fax: (234-1) 4616297
Nigeria - Enugu (City Office)
Phone: Office: +234 7033745716, Cell: +234 8141543740
Hours:
Email:
Fax:
Nigeria - Abuja (City Office)
Phone: +2348070180001 (call Center), Mobile: +234(0)8039759711, Sales: +234(0) 814 199 2990
Hours: Mon-fri 08:30am 05:00pm Sat.09:00am-14:00pm
Email: abvres@ethiopianairlines.com abvcto@ethiopianairlines.com abvonlinedesk@ethiopianairlines.com tilahuntd@ethiopianairlines.com
Fax:
Nigeria - Kano (City Office & Airport)
Phone: 08144282983, 08144212215 (airport)
Hours:
Email: kibretsiona@ethiopianairlines.com, eliasts@ethiopianairlines.com
Fax:
Nigeria - Kaduna (City Office & Airport)
Phone: +234(0) 813 607 6603
Hours:
Email: kadapt@ethiopianairlines.com, aschalewe@ethiopianairlines.com
Fax:
Nigeria - Kuwait (City Ticket Office)
Phone: Reservation: 22270600 Extension : 2304/05/06 Sales 22270600 Extension : 2302 / M- 965-97196936
Hours: 09:00am- 6:00pm
Email: reservation: allkwietctostaff2@ethiopianairlines.com sales : xavier@ethiopianairlines.com area manager: mekdesd@ethiopianairlines.com website: www.ethiopianairlines.com/kw/en/
Fax:
Nigeria - Kuwait (Kuwait International Airport Office)
Phone: +965 989 68 479
Hours: During The Flight Operations Only
Email: allkwietairportstaff@ethiopianairlines.com
Fax:
Nigeria - Lagos (Murtala Airport Office)
Phone: +234-1-7744710/7751921/3, +234 9097011917 (bagagge)
Hours: Mon – Sun: 08:30-17:00
Email: losapt@ethiopianairlines.com
Fax: -4616064
Nigeria - Abuja (Nnamdi Azikiwe International Airport Office)
Phone: Office: +234 92902852 / 92902761, Mobile: +2348067551633
Hours: Mon – Fri 08:30am- 05:00pm / Sat – Sun .09:00am-04:00pm
Email: abvapt@ethiopianairlines.com abvonlinedesk@ethiopianairlines.com sebhate@ethiopianairlines.com
Fax:
Norway - Oslo (Baggage Service - Sas Handling)
Phone: 4795716693, 4764813477 (l&f) escalation: marianne.holst@sas.no, hittegods@abss.no
Hours: 16:30-20:00;
Email: bagservice.osl@sas.no
Fax:
Norway - Oslo (Cargo)
Phone: +4763930690, 929 94 363(cargo), +47 63 94 24 03(import), +47 63 94 24 09(export)
Hours: 09:00-17:00
Email: nfo@nordicgsa.no, cargo@abirta.no, export@oscc.no and import@oscc.no
Fax:
Norway - Oslo (Oslo Gardermoen Airport Office)
Phone: 0047 64 81 27 00, 0047 64 81 27 00 (tanatour Service)
Hours: 16:30-20:00;
Email: pax svc sgsosl@sas.no
Fax:
Norway - Oslo (Sales/town Office - GSA /own Office)
Phone: 47 22 06 44 01
Hours:
Email: etres.norway@aviareps.com
Fax:
Philippines - Manila - Makati (GSA)
Phone: +632 848 0978 To 79
Hours:
Email: mnlsales@ethiopianairlines.com
Fax: +632 848 1859
Qatar - Doha (Cargo Office)
Phone: +974 44341010
Hours: 9:00am – 1:00pm And 8:00pm – 11:00pm / Saturday To Thursday
Email: fahdcargo@gmail.com
Fax: +974 44414928
Qatar - Doha (City Office)
Phone: +974 44161010
Hours: 9:00am – 1:00pm And 8:00pm – 11:00pm – Saturday To Thursday
Email: dohres@ethiopianairlines.com, ethiopianairlinesdoha@ethiopianairlines.com, alldohetairportstaff@ethiopianairlines.com (airport office)
Fax: +974 44414928
Republic Of Djibouti - Djibouti (Djibouti International Airport)
Phone: Mobile: 253- 77804783 (area Manager) / 253- 77815479 (airport Manager)
Hours:
Email: solomonyb@ethiopianairlines.com
Fax: 00253 21354888
Republic Of Djibouti - Djibouti (GSA)
Phone: 25321351007
Hours:
Email: globeethiopianair@intnet.dj
Fax: 00253 21354888
Republic Of The Congo - Pointe-noire ( International Airport)
Phone: 242-069281057
Hours: Mon – Fri: 08:00 – 19:00 Saturdays: 08:00 – 18:00 Sundays : 10:00 – 14:00
Email: pnrapt@ethiopianairlines.com
Fax:
Republic Of The Congo - Pointe-noire (City Office)
Phone: 06 9833563 / 06 670 0252 /065100663
Hours: Mon – Fri: 08:00 – 19:00 Saturdays: 08:00 – 18:00 Sundays : 10:00 – 14:00
Email: pnrcto@ethiopianairlines.com
Fax:
Republic Of The Congo - Brazzaville (City Office)
Phone: +242-066712020 /+242 05 331 2020/ 06 833 9333
Hours: Mon – Fri: 08:00 – 18:00, Saturdays: 08:00 – 14:30, Sundays : 10:00-14:00
Email: bzvcto@ethiopianairlines.com, bzvsm@ethiopianairlines.com
Fax:
Republic Of The Congo - Brazzaville (GSA)
Phone: +242-06 833 9333 / 06 510 0663
Hours: Mon – Fri: 08:00 – 18:00, Saturdays: 08:00 – 14:30, Sundays : 10:00-14:00
Email: rupesh.suchdevani@euro-world.in / tony.varghese@euro-world.in
Fax: 31 020 655 3686
Republic Of The Congo - Brazzaville (Maya Maya International Airport Office)
Phone: 00242 0650 80 491
Hours: : Mon- Sun :8.00am-6.00pm
Email: bzvapt@ethiopianairlines.com
Fax: 31 020 655 3686
Russia - Moscow (City Office GSA )
Phone: +7 (495) 937-59-45
Hours:
Email: ethiopianairlinesru@aviareps.com
Fax: 07 495 937 5951/812 740 3821
Rwanda - Kigali (City Office)
Phone: (250) 525 570440/42 (reservation & Ticketing) (250) 252570441 (area Manager) Mobile: (250) 788751585/788220220 (reservation & Ticketing) (250) 788562469 (area Manager)
Hours: Mon – Fri: – 08:00 A.m. – 07:30 P.m. (gmt +2) Sat:- 09:00 A.m.- 06:00 P.m.(gmt +2)
Email: kglsm@ethiopianairlines.com(sales manager) kglres@ethiopianairlines.com (reservation & ticketing)
Fax:
Rwanda - Kigali (GSA)
Phone: (250) 525570440/42 Mobile Number: (250) 788751585/788220220
Hours: Mon – Fri: – 08:00 A.m. – 07:30 P.m. (gmt +2) Sat:- 09:00 A.m.- 06:00 P.m.(gmt +2)
Email: bmewtskgl@euro-world.in / ewtskgl@euro-world.in
Fax:
Rwanda - Kigali (Kigali International Airport Office)
Phone: (250) 788380677
Hours: Mon – Fri: – 08:00 A.m. – 07:30 P.m. (gmt +2) Sat:- 09:00 A.m.- 06:00 P.m.(gmt +2)
Email: allkgletairportstaff@ethiopianairlines.com
Fax:
Sar Of China - Hong Kong (City Office)
Phone: +852 2117 0233/3968 9035, +852 3008 3642 (reservation, Shebamiles)
Hours: Mon – Fri 09:00 – 12:45 / 14:00-17:45
Email: hkgres@ethiopianairlines.com / hkgcto@ethiopianairlines.com
Fax: +852 2117 1811
Sar Of China - Hong Kong (Hong Kong Airport Office)
Phone: +852 3150 8122 / +852 3150 8123
Hours: Mon – Fri 09:00 – 12:45 / 14:00-17:45
Email: hkgapt@ethiopianairlines.com
Fax: +852 3150 8125
Saudi Arabia - Riyadh (City Office)
Phone: (+966) 11 4782140 / 4789763
Hours: 8:30 Am- 5:30 Pm
Email: ruhcto@ethiopianairlines.com ruhapt@ethiopianairlines.com
Fax: (+966) 11 4793155
Saudi Arabia - Jeddah (City Office)
Phone: Cto: (+966) 12 6512365 / 6516614 / 6512996, +966535050521 +966555169501/966545872316 (airport)
Hours:
Email: jedres@ethiopianairlines.com, alljedetairportstaff@ethiopianairlines.com
Fax: (+966) 12 6516670
Saudi Arabia - Dammam (City Office)
Phone: Dir: 00966 (013) 898 4696 Mob: 00966 559 540 076
Hours: 8:00 Am- 5:00 Pm
Email: ibrahimh@ethiopianairlines.com alldmmairportstaff@ethiopianairlines.com
Fax: +00966 (013) 8991539
Saudi Arabia - Riyadh (Online Sales Contact)
Phone: Tel Office: +966 11 4789763 Cell: +966 505217168
Hours: 08:30am- 05:30pm
Email: ezedinb@ethiopianairlines.com
Fax: (+966) 11 4793155
Saudi Arabia - Jeddah (Online Sales Contact)
Phone: 00966 12 6512365 / 6516614 / 6519609, Cell: 966-505641203/966-550 672 015
Hours: 08:30am- 05:30pm
Email: baharoonm@ethiopianairlines.com
Fax: 00966 12 6516670
Saudi Arabia - Dammam (Sales Office)
Phone: Tel Office: +966 (013) 898 4696 Cell: +966 559 540 076
Hours: 08:30am- 05:30pm
Email: ibrahimh@ethiopianairlines.com
Fax: +00966 (013) 8991539
Senegal - Dakar (City Office)
Phone: 00 221 33 823 55 52/54
Hours:
Email: dkrcto@ethiopianairlines.com
Fax: 00 221 33 823 5541
Senegal - Dakar (Leopold Sedar Senghor International Airport Office)
Phone: 00 221 33 820 93 96 / 00 221 33 820 93 96 Free
Hours:
Email: dkrcto@ethiopianairlines.com
Fax: 00 221 33 823 5541 e-mail dkrapt@ethiopianairlines.com
Seychelles - Victoria (GSA)
Phone: Reservation: + 248 4288907/8909, Gsa Manager +248 4288811
Hours: Mon- Fri- 08:00- 16:30, Saturday 08:00- 12:30, Sundays And Holydays Closed
Email: reservation ethiopianairlines@masonstravel.com
Fax:
Seychelles - Victoria (International Airport Office)
Phone: +248 2532802
Hours: 08:30- 18:30 Monday- Sunday Including Holydays
Email: sezapt@ethiopianairlines.com
Fax:
Singapore - Singapore (General Sales Agent (GSA) )
Phone:
Hours:
Email: reservations.et@maple.com.sg operation hours: 09:00- 17:30 monday to friday closed on saturday, sunday and public holidays
Fax: +65 6538 3183
Somaliland - Hargeisa (Egal International Airport Office)
Phone: +252634882399 (airport Supervisor)
Hours: 8:00 Am To 6:00 Pm
Email: allhgaetairportstaff@ethiopianairlines.com
Fax:
Somaliland - Hargeisa (GSA)
Phone: Reservation: +252 2 528445 Sales: +252 2 528445, + 25263 4855950/51/52/53
Hours: Mon-sun 7:30 Am To 6:30 Pm
Email: hgasales@ethiopianairlines.com reservation : reservation@noble-travel.com sales : hgasales@ethiopianairlines.com office manager: abdirahman.issa@noble-travel.com area manager: estifanousw@ethiopianairlines.com e-
Fax:
South Africa - Cape Town (Cpt Sales And Reservation)
Phone: +27 218791520 And +27 218791524, +27 218791523, +27 82 329 9454
Hours: 08:30 To 17:00 ( Monday To Friday)
Email: cptres1@ethiopianairlines.com cptres2@ethiopianairlines.com cptres3@ethiopianairlines.com, salesrep1@ethiopianairlines.com
Fax:
South Africa - Johannesburg (Jnb Airport)
Phone: 011-390-3819 And 083-325-3347
Hours: 09:00 To 17:00 (monday To Sunday )
Email: jnbapt@ethiopianairlines.com
Fax:
South Africa - Johannesburg (Jnb Ticketing And Reservation)
Phone: 011-326-1190, 0875518262 And +27-218197028, +27 63 685 2908 / +27 73 993 2131
Hours: 08:30 To 17:00 ( Monday To Friday)
Email: alljnbetctostaff@ethiopianairlines.com, jnbctoresoff@ethiopianairlines.com, jnbctores2@ethiopianairlines.com
Fax:
South Korea - Incheon (Airport Office)
Phone: -6391
Hours: Tue, Thu, Sat: 01pm To 10pm
Email: eticnapt@sharp.co.kr
Fax:
South Korea - Seoul (City Office)
Phone: -978
Hours: Mon-fri 09am To 06pm
Email: etkorea@sharp.co.kr
Fax: -1848
South Sudan - Juba (Cargo Sales Agent)
Phone: +211921800678 (cargo Manager)
Hours:
Email: david@freight-in-time.com
Fax:
South Sudan - Juba (City Office)
Phone: +211 927773498(area Manager), +211921488888 ( Airport Customer Service Agent)
Hours:
Email: jubcto@ethiopianairlines.com, noelk@ethiopianairlines.com, tsemrua@ethiopianairlines.com
Fax:
Spain - Madrid (City Office)
Phone: +34 914015701 Reservation: +34 914022718 Sales: +34 917629968 Area Manager: +34 917629969
Hours: Morning: 09:30 – 14:00 / Afternoon: 15:00 – 18:00
Email: ethiopian@airlinesairmat.com, reservas@airlinesairmat.com (reservation), ethiopian@airlinesairmat.com (sales),
Fax: +34 914015739
Spain - Madrid (Madrid-barajas Airport Office)
Phone: +34 913054477, Airport Contact : +34 628851781
Hours: 24 Hours
Email: madapt@ethiopianairlines.com / madet@airlinesairmat.com / bookings@aircargob.com
Fax: +34 914015739
Sri Lanka - Colombo (GSA)
Phone: 0094 11 7550714/15 / 011 2559591 / 0094777752328 / 0094779634809
Hours:
Email: vikky@vmsaviation.com / vinoth@vmsaviation.com
Fax: 0094 11 2580737
State Of Eritrea - Asmara (Asmara International Airport)
Phone: + 291 7 112289 / + 291 153949
Hours: 07:00- 12:00 ; 14:00- 19:00
Email: asmapt@ethiopianairlines.com, yohannesdm@ethiopianairlines.com
Fax:
State Of Eritrea - Asmara (City Office)
Phone: Reservation: +291 113991/92, Sales: +291 113991
Hours: 08:30- 12:00 14:00- 18:00 Saturdays 08:30- 11:30
Email: reservation: asmcto@ethiopianairlines.com sales: berhaneme@ethiopianairlines.com area manager:elizabethh@ethiopianairlines.com
Fax:
Sudan - Khartoum (City Office)
Phone: 163.8792716
Hours: In Local Time: Sun- Thu 08:00 Am – 03:00 Pm Sat 09:00 Am-01:00 Pm The Exception Of Ramadan Season: Office Will Be Closed By 02:00 Pm
Email: aynalema@ethiopianairlines.com, krtres@ethiopianairlines.com, krtsm@ethiopianairlines.com,
Fax: -788262
Sudan - Khartoum (Khartoum International Airport Office)
Phone: -790825
Hours: Operational From 08:00 Am – 03:00 Pm
Email: krtapt@ethiopianairlines.com / getachewg@ethiopianairlines.com
Fax: -788262
Sultanate Of Oman - Muscat (General Sales Agent)
Phone: 00968-24819119/24817676
Hours:
Email: akliluts@ethiopianairlines.com
Fax: 00968-24815815
Sweden - Stockholm (City & Airport Office)
Phone: +46(0)8 – 440 0060, +46 0859360170 (airport Office)
Hours: Mon-fri 09:00-17:00
Email: stocto@ethiopianairlines.com- reservations sto.groups@ethiopianairlines.com- group desk stosales@ethiopianairlines.com- sales
Fax: +46(0)8 20 66 22
Sweden - Stockholm (GSA For Cargo)
Phone: +46 8 594 411 90
Hours: Mon-fri 08:00-17:30
Email: adam.gunnarsson@kales.com
Fax: +46 8 594 422 44
Switzerland - Geneva (City & Airport Office)
Phone: 0041(0)78 254 33 55 (airport) Reservation: 0041 (0)22 799 39 00 Area Manager: 0041(0)22 799 39 01 Mobile: 0041(0)78 254 33 55
Hours: Monday To Friday, 09:00 To 12:30 And 13:30 To 17:00
Email: allgvaetairportstaff@ethiopianairlines.com, reservation: ethiopian-switzerland@aviareps.com, area manager: hailegebrelt@ethiopianairlines.com
Fax:
Switzerland - Geneva (City Ticket Office)
Phone: 044 286 99 99, 0041 (0)44 286 99 68 (reservation)
Hours: Monday To Friday, 09:00-12:00 And 14:00-17:00
Email: ethiopian-switzerland@aviareps.com
Fax:
Tanzania - Zanzibar (Abeid Amani Karume International Airport)
Phone: +255 (0) 774417070, Cargo:+255 773 86 4052 /778839562, +255773772200 Baggage
Hours: Mon – Sun: 10:00 -18:00
Email: allznzetairportstaff@ethiopianairlines.com, cargo & bagagge: zatcargo@gmail.com, cargoservices@zat.co.tz, zat ll baggagetracingznzapt@gmail.com
Fax: (255-24)223152
Tanzania - Zanzibar (City Office)
Phone: Global Call Center (+251) 116656666), Office: (255-24) 2231527/8, 2232958, Mobile: 255(0) 777 667 665
Hours: Mon – Thu 08:30-13:00 / 14:00-17:00 Fri 08:30-12:00 / 14:00- 17:00 Sat 08:30-12:30
Email: infomarhaba@zanzinet.com
Fax: (255-24)223152
Tanzania - Dar Es Salaam (City Office)
Phone: (255-22) 2117063-4-5/2125443, (255-786) 285 899
Hours: Mon – Fri 08:30-16:30 Sat 08:30-13:00
Email: darcto@ethiopianairlines.com, darres@ethiopianairlines.com, darcto1@ethiopianairlines.com
Fax:
Tanzania - Arusha (City Office)
Phone: Reservations: (255 – 27) 250 4231 Or (255-27) 250 6167
Hours: Mon – Fri 08:30 – 17:00, Sat 08:30 – 13:00
Email: jrocto@ethiopianairlines.com, arkres@ethiopianairlines.com, fitsimtd@ethiopianairlines.com (manager)
Fax:
Tanzania - Dar Es Salaam (Julius Nyerere International Airport Office)
Phone: (255-656)620 990, (255-786) 285 898, 255 22 2844211-2
Hours: Mon – Sun: 11:00-18:00
Email: alldaretairportstaff@ethiopianairlines.com
Fax:
Tanzania - Arusha (Kilimanjaro International Airport Office)
Phone: (255) 2554159
Hours: Mon – Sun 13:00 – 17:00
Email: jroapt@ethiopianairlines.com
Fax:
Thailand - Bangkok (City Office)
Phone: 001800 1562 069 708 Or 025088794 Reservation, +66 0 26534366 Or +66 0 26534367 Office Landline, +66 0 618234545 Or +66 0 627872143 Sales Representative- Mobile, +66 0 818251446 -area Manager- Mobile
Hours: Mon – Fri 09:00- 18:00
Email: etbkk@ethiopianairlines.com
Fax: +66 0 26534370
Thailand - Bangkok (Suvarnabhumi International Airport)
Phone: +66 0 21343061 Office Landline, +66 0 819196757 Duty Mobile
Hours: Everyday
Email: bkkapt@ethiopianairlines.com
Fax: +66 0 21343060
Togo - Lome (City Office)
Phone: 228 22217074 Or 228 22218738
Hours: Mon – Fri 08:00-17:00 Sat 09:00-12:00
Email: eliasg@ethiopianairlines.com lfwres@ethiopianairlines.com
Fax:
Togo - Lome (Lometokoin Gnassingbe International Airport Office)
Phone: (228) 22263029 / Mobile Number-92818030
Hours: Mon – Sun Per Flight Schedule
Email: alllfwetairportstaff@ethiopianairlines.com
Fax:
Turkey - Istanbul (General Sales Agent - Cargo)
Phone: -4441594
Hours: Mon-fri 08.00 To 18.00 Sat 10.00 To 13.00
Email: ethiopiancargoturkey@air-mark.com tele
Fax: -2454587
Turkey - Istanbul (GSA)
Phone: -2316041
Hours: 09.00- 17.00
Email: ethiopian@panoramaglobal.net tele
Fax: 2309171
Uganda - Kampala (City Ticket Office)
Phone: 0414254796, +256 414 254796- Landline +256 705 775578- C/o Aisha, +256 759 578633- C/o Gideon, Reservations & Ticketing: +256 414 254796 / +256 414 254797 Call Centre (toll Free): 0800113274
Hours: Mon – Fri 08:30am – 05:00pm Sat And Public Holidays 09:00am – 01:00pm
Email: klacto@ethiopianairlines.com (city office) klares@ethiopianairlines.com (reservations) klaagt@ethiopianairlines.com (reservations)
Fax: +256 414231455
Uganda - Entebbe (Entebbe International Airport Office)
Phone: +256 414 321130
Hours: Mon – Fri 09:00-18:00
Email: ebbapt@ethiopianairlines.com
Fax:
United Arab Emirates - Abu Dhabi (General Sales Agent )
Phone: +9712 2 6273333, +971 2 6218000
Hours: Sat – Thu 8:00 – 19:30 (no Lunch Breaks On Shift Basis)
Email: info@salemtravelagency.com
Fax: 009712-6268337
United Arab Emirates - Dubai (Cargo Office)
Phone: (009714) 2822880
Hours: Sat – Thu 09:00am- 6:00pm
Email: dxbcgo@ethiopianairlines.com
Fax: (009714) 2822655
United Arab Emirates - Dubai (City Office)
Phone: Reservations – 8000 320 372 Admin – (9714) 223 6639/7963 Extn 4
Hours: Ticketing & Reservations: Sat – Thu 08:00am- 6:00pm
Email: dxbres@ethiopianairlines.com
Fax: (9714) 2273306
United Arab Emirates - Dubai (Dubai International Airport Office)
Phone: (009714) 5049748, 5049750 , 5049751
Hours: Office Shift: Sat – Thu 08:00 – 16:00 Afternoon Shift: Sat – Fri 12:30 – 20:30 Night Shift: Sat – Fri 23:00 – 07:00
Email: dxbapt@ethiopianairlines.com
Fax: (9714) 224 4841
United Arab Emirates - Dubai (GSA)
Phone: 009714 2980111
Hours: Sat – Thu 09:00 – 18:00
Email: corporate@nrlgroup.ae
Fax: 009714 2999883
United Kingdom - London (London Heathrow Airport Office)
Phone: +44 (0) 1753 210008 London
Hours: 09:00 To 17:30 Mon To Friday (calls Answered 24/7)
Email: lonapt@ethiopianairlines.com
Fax:
United Kingdom - Manchester (Manchester Airport)
Phone: 0344 375 4252 (baggage Claim), +44 (0) 0161 437 7360 (cargo Office)
Hours: Mon-sun 15:30-17:00
Email: manapt@ethiopianairlines.com, negasha@ethiopianairlines.com
Fax:
United Kingdom - London (UK Office)
Phone: +44 1753967980 Office
Hours: 09:00 To 17:30 Mon To Friday (calls Answered 24/7)
Email: reservation : lonres@ethiopianairlines.com sales & groups: lonso@ethiopianairlines.com accounts: lonaccounts@ethiopianairlines.com
Fax:
United States Of America - Chicago (Cargo Handling Company - Swissport)
Phone: 8479570969
Hours:
Email:
Fax:
United States Of America - Washington Dc (City Office)
Phone: 703 682 0570 And/or Toll Free 1-800 445 2733
Hours: Mon-sat: 09:00am – 05:00pm
Email: wascto@ethiopianairlines.com
Fax: 703 682 0573
United States Of America - Houston (City Office)
Phone: +1 (281) 233-7479/80, 1 800 445 2733 (reservation)
Hours:
Email: alliahairport staff@ethiopianairlines.com, wascto@ethiopianairlines.com
Fax: +1 (281) 233-7478
United States Of America - New Jersey (Newark Liberty International Airport)
Phone: 973 3530223
Hours:
Email: nycapt@ethiopianairlines.com
Fax: 973 3530222
United States Of America - Chicago (Ohare International Airport)
Phone: 773 974 2001 e-mail yonasas@ethiopianairlines.com airportofficeord@ethiopianairlines.com
Hours:
Email:
Fax:
United States Of America - Washington Dc (Washington Dulles International Airport Office)
Phone: 703 572 6809
Hours: Mon-sat: 09:00am – 05:00pm
Email: wasapt@ethiopianairlines.com
Fax: 703 572 8738
Vietnam - Chi Minh City (General Sales Agent )
Phone: (+8428)3838 6918- (+8428)3837 9977
Hours:
Email: ethiopianairlines.sgn@vector-aviation.com.vn
Fax: (+8428) 3838.9025
Zambia - Ndola (City Office)
Phone: Office: +260-212-615368, Mobile Numbers: +260-950 585343 / +260-971 107928
Hours: Mon – Fri: 08:00am – 04:30 Pm Sat & Sun: 09:00am – 04:00 Pm
Email: nlaapt@ethiopianairlines.com, abebayehut@ethiopianairlines.com lilliank@ethiopianairlines.com tracyj@ethiopianairlines.com
Fax:
Zambia - Lusaka (City Office)
Phone: +260211236401/02/03 -/ +260955236401/+260979821971
Hours: Mon – Fri:08:00 To 04:30 Saturdays: 08:00-12:00 Closed On Sunday And Public Holidays.
Email: verab@ethiopianairlines.com, danfordw@ethiopianairlines.com, natashak@ethiopianairlines.com, amanw@ethiopianairlines.com
Fax:
Zambia - Lusaka (Kenneth Kaunda International Airport Office)
Phone: +260955271141, +260211271141, +260211271178 (cargo)
Hours: 9:30 To 16:00
Email: lunapt@ethiopianairlines.com
Fax:
Zimbabwe - Victoria Falls (City Office)
Phone: Reservation: +263 213 284 1111, Traffic & Sales: +263 712 837 246
Hours: Mon-fri: 08:00am-04:30pm Saturday: 08:00am-12:00pm
Email: reservation: vfacto@ethiopianairlines.com, traffic & sales: yetinayetm@ethiopianairlines.com
Fax:
Zimbabwe - Harare (City Office)
Phone: Landline : 263 242 795 215/6 Landline : 263 242 790 705 Mobile : 263 787 584 650
Hours: Monday To Friday 08:00 O Lt- 0430 Lt Saturday 08:00 Lt- 12:00 Lt
Email: reservation: hrecto@ethiopianairlines.com, carolinen@ethiopianairlines.com sales:fungail@ethiopianairlines.com administration assistant:hreadm@ethiopianairlines.com area manager:wogayehut@ethiopianairlines.com
Fax:
Zimbabwe - Victoria Falls (International Airport Office)
Phone: Airport Office:+263712837247, Manager:+263712837246
Hours: Monday To Sunday : 08:30am-04:30pm
Email: vfaapt@ethiopianairlines.com (group email addresses)
Fax:
Zimbabwe - Harare (Robert Gabriel Mugabe International Airport Office)
Phone: Airport Office: +2634575191 Station Manager: +2634700735
Hours: Monday To Sunday : 08:30am-04:30pm Airport
Email: hreapt@ethiopianairlines.com
Fax: