Qatar Airways is the national airline of the State of Qatar, based in the capital city of Doha.
It was founded in 1997 and has since grown to become one of the world’s leading airlines, known for its high-quality service and extensive route network, which spans across Europe, Asia, Africa, North America, South America, and Australia.
Qatar Airways operates a modern fleet of more than 250 aircraft and has a reputation for investing in cutting-edge technology and sustainability initiatives.
Qatar Airways FAQ On Cancellation Policy
FAQ:
Q: How far in advance (Max last time) do I need to cancel my flight to get a refund?
A: You must cancel your ticket at least 3 hours before departure to avoid paying a penalty.
Q: Who do I contact to cancel my ticket and request a refund?
A: If you booked your ticket directly with Qatar Airways, you can cancel your ticket and ask for a refund online or on phone by calling Qatar Airways. If you booked your ticket through a third party (such as a travel agent or an online platform), you must contact them directly to cancel your ticket and process your refund.
Q: Are there any cancellation fees?
A: If you cancel a refundable ticket outside of the waiver period, you will be charged a cancellation fee ranging from USD 90 – 220, depending on your travel class and fare conditions. However, if you’ve purchased a fully refundable ticket, you can cancel it without being charged any cancellation fee.
Q: Does the 24-hour cancellation policy apply to flights to/from the US?
A: Yes, Qatar Airways ticket cancellation within 24 hours applies to flight bookings to or from the United States. Under this policy, you’re allowed to hold your flight booking for up to 24 hours without paying anything. After you pay for your ticket, the normal rules will apply.
Q: How do I get a refund?
A: Refund Process. If you booked (or changed) your ticket online through QatarAirways.com, you can cancel your ticket and ask for a refund online via this link: www.qatarairways.com Otherwise, call Qatar Airways or your travel agent.
Qatar Airways Name Change Policy
- Up to 3 characters can be corrected for the title, first, and middle name
- Changes to the date of birth or PTC not included in the 3-character count
- Exceeding 3 characters or surname modification requires contact with the Qatar Airways office
- Legal change of title, first name, middle name, and/or family name (surname) must be supported by
- legal documentation
- Contact the Qatar Airways office for assistance with infant name changes
- Provide supporting legal documentation for legal name changes
- No name swapping allowed
- Name changes and name corrections are not permitted for PNRs created through Privilege Club profiles
- Name corrections must be followed by reissuance of E-tickets or they will not be accepted
- Name changes may not always be possible for codeshare or interline flights
- Not allowed to swap seats between original and new PNR
- Contact Qatar Airways for clarification or assistance
Pet Policy and Extra Charges
- Qatar Airways only allows falcons and trained service dogs to travel in the passenger cabin
- Domesticated pets may travel as checked baggage or air cargo
- Book pet travel at least 48 hours before departure
- Provide water and food for pets in a container
- Ensure required health documents and certificates are in order
- Pet cost for falcons ranges from USD 115 – 630, depending on the route
- Animal restrictions – pet dogs and cats not permitted in the cabin
- Route restrictions – falcons not accepted on flights to Tunis
- Trained service dogs are allowed in cabin free of charge on select flights
- Small and medium pets up to 70lb/32kg incl. pet carrier/crate: USD 200 to/from Qatar, USD 350 other routes
- Large pets 70lb–165lb (32–75kg) incl. pet carrier/crate: USD 300 to/from Qatar, USD 450 other routes
- Larger pets over 165lb/75kg and pet carriers exceeding 300cm/118in (L+W+H): must be handled as air
- cargo
- Rodents and rabbits are not accepted as checked baggage but can be transported as air cargo