Is it Possible to Change My Name in Qantas Airways?
No, Qantas does not allow name changes on international tickets. Only it’s allowed for a corporate account if the ticketed employee has left the company.
Qantas Airways may allow you to change the name on your ticket, but this would depend on the specific circumstances and the type of ticket you purchased and you can check it with their customer care.
Qantas Customer Service Australia – Call 13 13 13
In general, Qantas will allow you to change your name on a ticket if you have legally changed your name or if there is a minor spelling error on the ticket.
However, there may be fees or restrictions associated with making a name change, and you may need to provide documentation to support your request.
What will be the maximum fee?
Around $60 to get it reissued after the name change/correction. Sometimes it will be free from service fees.
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What Type of Corrections or Amendments Can I Request with Qantas?
- Minor spelling errors: If there is a minor spelling error in your name, such as a typo or a misspelling, Qantas may be able to correct it for you free of charge.
- Legal name change: If you have legally changed your name, Qantas may allow you to change the name on your ticket to reflect your new legal name. However, you may need to provide documentation, such as a marriage certificate or court order, to prove the name change.
- Change of title/ Surname / Lastname: If you need to change the title on your ticket, such as from Miss to Mrs or from Mr to Dr, Qantas may be able to make this change for you.
- Corrections due to passport issues: If you have booked a ticket but have discovered an error on your passport details, such as a misspelling or incorrect birthdate, Qantas may be able to make the necessary corrections for you.
List Documents Needed to Support Name Change/ Correction
For Legal Name Change: If you have legally changed your name, you will typically need to provide a copy of the legal document that shows the name change such as a marriage certificate, divorce decree, or court order.
This document should show both your old name and your new name and should be an official, government-issued document.
Documents for Passport issues: If you need to correct your name on your ticket due to a passport issue, you may need to provide a copy of your passport to confirm your identity and the correct spelling of your name.
If there is an error on your passport, such as a misspelling or incorrect birthdate, you may need to provide additional documentation to support the correction, such as a birth certificate or other official record.
For Minor spelling errors: If there is a minor spelling error on your ticket, Qantas may be able to correct it for you without requiring additional documentation.
However, if the error is significant or could cause issues with your travel, you may need to provide official govt related documentation to confirm the correct spelling of your name.
Same Day No Mistake
Qantas Airways offers a “Same Day No Mistake” policy that allows customers to make corrections to certain details on their bookings without incurring any fees.
Here same day means only up to midnight of the same day and not 24 hours.
Make sure the correction is made on the same day that the booking was made and it is considered a “no mistake” correction.
What kind of corrections are allowed on the same-day no-mistake policy?
Under this policy, customers can make corrections to the following details on their Qantas Airways bookings without incurring any fees:
- Correcting the spelling of a passenger’s name.
- Changing the date of the flight to the same destination and within the same fare class.
- Changing the flight number within the same city pair and fare class.
- Destination
- Cabin
- Change gateways
- Correcting the gender of the passenger.