Here you will find the details on Etihad Airways tiers, club, status, earning miles, and benefits of silver tier, gold level, and platinum tier membership. Also on steps to claim miles and to extend the expiration of your Etihad miles.
Etihad Guest Tier (Frequent Flyer Levels & Status)
Guest Bronze Member, Silver, Gold, and Platinum. Each tier provides increasing levels of benefits such as priority check-in, baggage allowance, and lounge access. And higher level tiers get confirmed seats in economy and business class, onboard wifi, premium check-in, immigration, Chauffeur service, and instant upgrades.
Etihad Airways > Guest Tiers & Status
- Silver: 25,000 Tier Miles / 20 Tier Segments
- Gold: 50,000 Tier Miles / 40 Tier Segments
- Platinum: 125,000 Tier Miles / 60 Tier Segments
Android App -> Etihad Guest App
Official Etihad Airways Miles Calculation on earning and spending miles -> Miles calculator
Redeeming and earning Miles on the go -> Miles on the go
Etihad Tier Level Customer Contact: Etihad Guest guest@etihadguest.com, Silver guestsilver@etihadguest.com, Gold guestgold@etihadguest.com, and Platinum guest tier can contact throughguestplatinum@etihadguest.com
Details of discounts and benefits in short table form at the official Etihad Guest Tiers and Status
Expiry Date & Extending Expiration Date
Do Etihad miles expire? Yes, But miles do not expire if the member has Etihad Guest account activity within 18 months.
Can I buy miles? Yes! Members can also purchase or gift miles to other members, or redeem miles for experiences, shopping, and more.
The program also has partnerships with other airlines and hotel chains, which allows members to redeem miles for flights or stays with those partners.
Etihad Airways Membership Tiers: Required Miles for Bronze, Silver, Gold, and Platinum
Etihad Guest Frequent Flyer Loyalty Program
Airways has a frequent flyer program called “Etihad Guest” which rewards passengers for their loyalty to the airline.
Benefits of Etihad guest program -> Etihad frequent flyer
A Complete guide on tier levels, status, best ways to redeem, ways to prevent and reactivate expired miles, claim miles, discounts for members, buying miles, and transferring miles.
Benefits of the Loyalty Program
Earn miles, redeem miles, instant upgrades, additional baggage, seat selection, priority checking, boarding, bonus miles, wifi, and more…
While higher level guest tier status will attract more benefits of extra miles, bonuses, discounts on tickets and upgrades, self and guest access at lounges, and extra discounts on additional baggage
How to Earn Miles? Members can earn miles for flights taken on Etihad Airways, as well as on partner airlines and through other participating partners such as hotels, car rental companies, and credit card providers.
How Does Etihad Guest Works for You?
Etihad Guest Silver Tier and Miles
What are the benefits of Etihad Guest Silver status?
The benefits of Etihad Guest Silver status include priority check-in, boarding, and baggage handling; lounge access at select airports; extra baggage allowance; and bonus miles on flights with Etihad Airways and its partner airlines. Silver members also receive priority waitlisting and access to preferred seating.
How do I earn Etihad Guest Silver status?
To earn Etihad Guest Silver status, you must either accumulate 25,000 Tier Miles or complete 20 eligible flights with Etihad Airways or its partner airlines within 12 months.
How long does Etihad Guest Silver status last?
Maintaining Tier Level: Etihad Guest Silver status is valid for 12 months from the date it is earned. To maintain Silver status, you must either earn 20,000 Tier Miles or complete 15 eligible flights with Etihad Airways or its partner airlines within each subsequent 12-month period.
Can I upgrade to Etihad Guest Silver status?
Yes, you can upgrade to Etihad Guest Silver status by either earning the required Tier Miles or completing the required number of flights within 12 months. Alternatively, you can purchase an upgrade to Silver status using Etihad Guest Miles.
Quick Access Links (Etihad Guest): Reward Shop | Silver Tier | Gold Tier | Earn miles – Payment Card |
How Can I Claim Missing Miles?
- Log in to your Etihad Guest account on the Etihad Guest website.
- Navigate to the “Missing Miles” section, which can be found under the “My Account” tab.
- Select the option to “Claim Missing Miles” and enter the required information, such as your booking reference number, flight number, date of travel, and the number of miles missing.
- Upload any supporting documentation that may be required, such as your boarding pass or e-ticket receipt.
- Submit your claim and wait for it to be processed. You may receive an email confirmation once your claim has been successfully submitted.
Baggage Allowance for Different Tiers on Etihad Airways: Bronze, Silver, Gold, and Platinum
Will My Etihad Guest Miles Expire? How Can I Save It?
Yes, your Etihad Guest miles can expire if there is no activity in your account for 18 months. To prevent your Etihad Guest miles from expiring, you can take the following steps:
Q: Do Etihad Miles expire?
A: Yes, Etihad Miles will expire if there has been no activity in your Etihad Guest account for 18 months. Activity can be any earn or redemption activity, such as taking a flight, booking a hotel stay, or using your miles to purchase an item from the Etihad Guest Reward Shop. Link to book a flight with miles earned.
Q: What happens if my Etihad Miles expires?
A: If your Etihad Miles expire, they will be removed from your account and cannot be used for any future bookings or redemptions. However, you can reactivate expired miles within six months of their expiration date by paying a fee.
Reactivate, Transfer, and Extend Miles Expiration
Q: How can I reactivate my expired Etihad Miles?
A: To reactivate expired Etihad Miles, you can pay a fee of USD 40 for every 1,000 miles you want to reactivate. This can be done by logging into your Etihad Guest account and following the prompts to reactivate your miles.
Q: Can I transfer my Etihad Miles to someone else to prevent them from expiring?
A: Yes, you can transfer your Etihad Miles to another Etihad Guest member to prevent them from expiring. However, there is a fee for transferring miles, and the recipient must have an active Etihad Guest account.
Q: Can I extend the expiration date of my Etihad Miles?
A: No, you cannot extend the expiration date of your Etihad Miles. However, you can prevent your miles from expiring by having activity in your Etihad Guest account at least once every 18 months.
Best Ways to Spend / Redeem Etihad Miles
Here are a few best ways to make the most out of your Etihad miles. Trading your miles for better value.
Q: How to redeem my Etihad Miles?
A: You can redeem your Etihad Miles online through the Etihad Airways website or by contacting the Etihad Guest Service Center by phone.
How to redeem miles? Miles can be redeemed for flights, upgrades, and other travel-related items such as hotel stays and car rentals.
Premium cabin flights: Etihad Airways is known for its luxurious premium cabins, such as The Residence, First Class, and Business Class. Using your miles to book these premium cabin flights can give you the most value for your miles, as these flights can be quite expensive when paid for with cash.
Upgrades: If you’ve already booked a flight with Etihad Airways, you can use your miles to upgrade to a higher class of service. This can be a great way to experience a premium cabin without having to pay the full price for the ticket.
Partner airline flights: Etihad Airways has a large network of partner airlines, and you can use your Etihad Miles to book flights with these partners. Some partner airlines may offer better redemption rates or availability than Etihad Airways itself, so be sure to check all options before booking.
Hotel stays: Etihad Guest also offers the option to use your miles to book hotel stays, which can be a good value if you find a good deal. You can also use your miles to pay for car rentals, airport transfers, and other travel expenses.
Experiences: Etihad Guest offers a variety of experiences that you can book with your miles, such as hot air balloon rides, spa treatments, and city tours. These experiences can be a unique way to use your miles and create lasting memories.
How Can I Contact Etihad Guest Customer Service?
- Call: You can call the Etihad Guest Service Centre at +971 600 555 666 (UAE), USA +1 877 690 0767 or Etihad’s international number for your location which can be found on the Etihad Airways website.
- Email: You can email the Etihad Guest Service Centre at guest@etihadguest.com.
- Live Chat: You can initiate a live chat session with an Etihad Guest Service Centre representative on the Etihad Airways website.
- Social Media: You can contact Etihad Airways via social media platforms such as Twitter or Facebook, where they typically have a dedicated team to respond to customer queries and concerns.
- Visit: You can visit an Etihad Guest Service Centre in person at an airport or office location. You can find the nearest office location to you on the Etihad Airways website.
FAQ on Etihad Guest Miles & Redemption
Q: How to earn miles with Etihad Guest?
A: Members can earn miles for flights taken on Etihad Airways, as well as on partner airlines and through other participating partners such as hotels, car rental companies, and credit card providers.
Q: What are the benefits of the Etihad Guest program?
A: Benefits of the program include priority check-in, baggage allowance, lounge access, confirmed seats in economy and business class, on-board wifi, premium check-in, immigration, Chauffeur service, and instant upgrades.
Q: What can I redeem my Etihad Miles for?
A: You can redeem your Etihad Miles for a variety of things, including flights, upgrades, hotels, car rentals, experiences, and more. The exact redemption options will depend on your elite status and the number of miles you have.
Redeeming Miles on Partner Airlines and Restrictions
Q: Can I redeem my Etihad Miles for flights on partner airlines?
A: Yes, you can use your Etihad Miles to book flights on Etihad Airways and partner airlines, such as American Airlines, Air France, and KLM. However, the availability of partner airline awards may be limited, and the redemption rates may vary.
Q: Are there any blackout dates or restrictions on redeeming Etihad Miles?
A: Yes, there may be blackout dates and restrictions on redeeming Etihad Miles, especially during peak travel periods. Additionally, certain redemption options may require a minimum number of miles or have other eligibility requirements.
Q: How far in advance can I redeem my Etihad Miles?
A: You can usually redeem your Etihad Miles up to 11 months in advance of your desired travel date. However, the availability of award seats or other redemption options may vary depending on the time of year, demand, and other factors.
Etihad Airways Tiers & Status FAQ
Q: What is the value of Etihad Miles?
A: The value of Etihad Miles depends on how you redeem them. Typically, the best value comes from redeeming miles for flights or upgrades, especially when redeeming for premium cabin seats. However, the exact value will depend on the redemption option and other factors.
Q: How do I maintain my tier status in the Etihad Guest program?
A: To maintain your tier status in the Etihad Guest program, you need to earn a certain number of Tier Miles or take a certain number of flights with Etihad Airways or its partner airlines within a calendar year. To maintain the tier level you need 20K miles for silver, 40k Miles for Gold, and 100K miles for platinum.
Q: Can I redeem my Etihad Guest miles for flights on partner airlines?
A: Yes, you can redeem your Etihad Guest miles for flights on partner airlines, which include airlines such as American Airlines, Air France, and KLM.
Etihad Guest Discounts and Transfering Miles
Q: Do Etihad Guest members get discounts on flights or other services?
A: Yes, Etihad Guest members can get discounts on flights and other services through various promotions and offers.
Silver members get 25%+, while Gold gets 50% and Platinum get 75% on seat selection, onboard wifi, instant upgrades at the airport
And guest members also get 7% to 15% discounts on additional baggage
Q: How can I access Etihad Airways lounges as an Etihad Guest member?
A: Etihad Guest members can access Etihad Airways lounges depending on their tier status. Silver members can access the lounge for a fee, while Gold and Platinum members can access the lounge for free.
Q: Can I transfer my Etihad Guest miles to another person?
A: Yes, you can transfer your Etihad Guest miles to another Etihad Guest member for a fee.
Q: Can I buy miles?
A: Yes! Members can also purchase or gift miles to other members, or redeem miles for experiences, shopping, and more. Boost your miles and buy miles -> Accelerate miles