Ticket Cancellation Policy
24-Hour Cancellation Policy: Ethiopian Airlines has a 24-hour cancellation policy, which means that if you cancel your flight within 24 hours of booking, you are entitled to a full refund.
7-Day Cancellation Policy: If you cancel your flight more than 24 hours after booking but within 7 days of your scheduled departure, you may be entitled to a refund.
However, the amount refunded may be subject to certain fees, including a cancellation fee and a difference in fare if the new fare is higher.
No-Show Policy: If you do not show up for your flight, the fare paid for the unused portion of the ticket will generally not be refunded. In some cases, Ethiopian Airlines may offer a waiver of the no-show fee if you contact the airline and provide a valid reason for not being able to make the flight.
Canceling Refundable Ticket: When you cancel a refundable ticket with Ethiopian Airlines, you may be eligible for a refund of the fare paid, subject to certain fees.
The amount of the refund will depend on the fare type, the time of cancellation, and the terms and conditions of the fare.
After the deduction rest of the refund amount will be available as a travel credit. Which you can use for future bookings with Ethiopian Airlines.
How to Get a Refund & Cancellation Charges (Fees).
- Contact Ethiopian Airlines: You can contact Ethiopian Airlines directly to request a refund. You can do this by calling their customer service center, visiting one of their airport offices, or sending an email to their customer service team.
- Provide the necessary information: When you contact Ethiopian Airlines, you will be asked to provide your booking reference number and other information about your flight reservation.
- Wait for the refund to be processed: Once your request for a refund has been received and processed, Ethiopian Airlines will initiate the refund process. The time it takes for the refund to be processed will depend on the payment method used to purchase the ticket and the issuing bank.
Ethiopian Airlines Address in USA: 3133 Mt Vernon Ave, Alexandria, VA 22305, United States
Phone: +1 703-682-0570 (9-5 working hours)
It is important to note that the amount refunded may be subject to certain fees, including a cancellation fee and a difference in fare if the new fare is higher.
Refund Fees: If you are entitled to a refund, Ethiopian Airlines may charge a fee to process the refund. The amount of the fee will depend on the fare type, the reason for the refund, and the method used to process the refund. For refunds, ticket cancellation fees will be around $50 for domestic cancellations, for USA routes it will be $200+, and for the rest of the international routes, it’s $100 – $150.
Name Change Policy
- Ethiopian Airlines allows passengers to change the name on their ticket under certain circumstances, such as correcting a misspelled name or updating it to reflect a legal name change.
- However, the airline has a name change policy in place and may charge a fee for making such changes. The exact fee and policies can vary, so it is advisable to contact Ethiopian Airlines directly.
- For legal-related recent name changes like marriage and divorce, there won’t be any charges. But for the rest of the cases to change 3 characters of your name on the ticket may charge anywhere between $10 – $100 depending upon the route and class.
- Also, it requires your ticket to be reissued.
Ethiopian Airlines Flight Change Policy
- For Economy Class tickets, the flight change fee is typically around $150 to $200, depending on the destination and fare type.
- For Business Class tickets, the flight change fee is usually higher, starting from around $300.
- If you make changes to your booking within 24 hours of the original booking, you may be eligible for a waiver of the flight change fee.
- If you need to change your flight after the 24-hour period has passed, you will be required to pay the full fare for the new ticket and a flight change fee, if applicable.