Here you will get the details on Etihad Airways name correction, how to cancel your booking, charges for cancellation, refund rules, and refund time is taken. Also on details about 24-hour cancellation and name correction limits.
Name Correction and Cancellation Charges
- A fee may apply when changing or canceling flights, depending on the route and fare booked
- The fare rules of the original ticket will apply when canceling
- Changes or cancellations within 96 hours of the flight incur an additional 10% fee
- No charge for change or refund in case of the death of a guest or immediate family member (documentation required)
- No show and change fee charged if the flight is missed; return or onward flight may be canceled if not notified
Long Things Short
- How much is the cancellation Fee: Depends on the route and dare rules and the date of cancellation
- When will I get my Refund: May take up to 2 weeks (a month sometimes)
- Refunds in Cards: Tickets should have been purchased on the same card and refunds will be processed to the same card.
- Make sure: Your ticket is not used and it’s also a refundable ticket.
- No cancellation fees: If you have changed your plan, Etihad policy allows passengers to cancel their bookings within 24 hours of purchase without incurring any cancellation fees
Note: Cancellations and refunds cannot be reversed.
Learn about > fare choices with Etihad Airways
Etihad Airways Contact page to find the nearest office or contact via call center: Etihad Airways Contact Page
Name Correction Fees: It is free for minor corrections and human spelling errors. For other changes such as maiden name, surname, middle name and nickname to full name changes Etihad charges $100 as a fee.
Fees and modification limits: Visit the modification guide page at Etihad Airways
Ticket Changes and Cancellation Service Fee: Etihad Airways charges a flat fee of USD 30 for any new ticket bookings, changes to a ticket, or refunds.
This fee is added to the cost of the ticket, including tickets for children and infants. If you need to change or cancel your ticket within 96 hours of your flight, an additional 10% fee will be charged.
Etihad Airways may also charge extra fees depending on the ticket and fare rules. Certain fees may be waived in cases of death or an immediate family member.
Etihad Airways Ticket Cancellation Policy
- Etihad Airways’ cancellation policy states that passengers may cancel their flight and receive a refund. However, the refund amount may vary depending on the fare type and the date of cancellation.
- In general, for non-refundable fares, a refund will not be issued. For refundable fares, a refund can be issued but with a cancellation fee.
- If the flight is canceled by Etihad Airways, a full refund will be issued to the passenger. Passengers can check the cancellation policy for their specific fare type and flight itinerary on Etihad Airways’ website.
Cancellation Fee Details in Short
- – Make changes to your booking up to two hours before your flight using Manage my booking
- – Bid for an upgrade or an Economy Neighbour-Free seat, update your contact information and passport details
- – No Global Service Fee when using this service
- – Ticket must be refundable and purchased using a single credit card
- – All refunds are subject to the fare rules of the original ticket
- – Refunds will be processed to the same card used to purchase the ticket
- – Refunds take 14 to 30 working days
- – Ancillaries and Global Service Fees are non-refundable
Claim a Full Refund with Etihad Airways
On following cases
- Flight cancellation by the airline: If Etihad Airways cancels your flight for any reason, you are generally entitled to a full refund of your ticket.
- Schedule changes: If Etihad Airways makes significant changes to your flight schedule, such as a time change or rerouting that doesn’t suit your plans, you may be eligible for a full refund.
- Denied boarding: If Etihad Airways denies boarding to a passenger due to overbooking or other reasons within the airline’s control, the passenger is often entitled to a full refund.
- Travel bans or government restrictions: In cases where government-imposed travel bans or restrictions prevent you from traveling to your destination, Etihad Airways or other airlines may provide options for refunds or flexible rebooking.
- Medical emergencies or serious illness: If you or a traveling companion experience a medical emergency or serious illness that prevents you from flying, some airlines may consider providing a refund with appropriate documentation.
- Death of a passenger or immediate family member: In the unfortunate event of the death of a passenger or an immediate family member, some airlines may offer compassionate refund policies.
Name Correction with Etihad Airways
With Etihad Airways, you can make the following amendments to your name:
- Correct spelling mistakes or typographical errors in your name.
- Changing your first or last name if there has been a legal name change, such as due to marriage or divorce.
- Adding or removing a middle name or initial.
- Changing the order of your names.
Contact Numbers
- USA: +1 877 690 0767
- Canada: +1 8669481081
- United Kingdom: +44 (0)345 6081225
- UAE: 600 555666 (Inside UAE)/ Rest of the world +971 600 555 666
Quick Links: Etihad Airways Baggage Fees | Etihad Airways Name Correction & Cancellation Fee | Etihad Guest Tiers | Etihad Inflight Menu
Things You Need for Name Correction
- A scanned copy of your passport or any other valid government-issued identification document that displays your correct name.
- A letter of authorization if the name change request is made by someone other than the ticketed passenger. This letter should explain the reason for the name change and should be signed by the passenger.
- Your Etihad Airways e-ticket or itinerary receipt, which contains your booking reference number.
- Any supporting documentation that may be required, such as marriage certificates or legal name change documents.
Once you have these documents, you can contact Etihad Airways customer service to request a name correction on your ticket.
Name Correction FAQ
Can I change the name on my Etihad Airways ticket?
Yes, you can change the name on your Etihad Airways ticket. However, this is subject to availability and may incur a fee. This includes minor corrections, spelling errors, last name changes because of human error, and name changes related to legal proceedings.
How can I request a name correction with Etihad Airways?
You can request a name correction by contacting Etihad Airways customer service either by phone or through their website.
What documents do I need to provide for a name correction?
You will need to provide a scanned copy of your passport or any other valid government-issued identification document that displays your correct name, a letter of authorization if the name change request is made by someone other than the ticketed passenger, your Etihad Airways e-ticket or itinerary receipt, and any supporting documentation that may be required, such as marriage certificates or legal name change documents.
Is there a fee for name correction?
Yes, name corrections with Etihad Airways may incur a fee. The fee may vary depending on the type of ticket, the destination, and the time of the name correction request.
Can I make a name correction for someone else’s ticket?
You can make a name correction request for someone else’s ticket if you have a letter of authorization signed by the ticketed passenger.
About Etihad Airways
Etihad Airways is the flag carrier airline of the United Arab Emirates (UAE). Founded in 2003, the airline is headquartered in Abu Dhabi and operates flights to destinations around the world. Some reasons to choose Etihad Airways include:
- The airline has a strong reputation for providing high-quality service and luxurious amenities, such as lie-flat seats in business class and private suites in first class.
- Etihad Airways is a member of the global airline alliance, the Etihad Airways Partners, which allows passengers to earn and redeem frequent flyer miles across multiple airlines.
- The airline offers a variety of routes to destinations in Africa, Asia, Europe, Australia, and North America.
- Etihad Airways has a strong focus on safety and has received numerous industry awards in this area.